IBM Computer Drive ATA 3 User Manual

Deskstar Enhanced IDE  
(ATA-3) Hard Disk Drive  
User's Guide  
OPTIONS  
by IBM  
 
Contents  
Safety: Read First . . . . . . . . . . . . . . . . . . . . . . .  
v
About This Book . . . . . . . . . . . . . . . . . . . . . . . . vi  
Part 1: Quick Installation Guide  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1  
Part 2: Installation Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1  
Product Description  
. . . . . . . . . . . . . . . . . . . . . 2-1 Step 4. Preparing the Drive for a 5.25-inch Bay . . . . . . . . 2-9  
Step 5. Mounting the Drive in the Bay . . . . . . . . . . . . . 2-9  
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . 2-2 Step 6. Attaching the Cables to the Drive  
Installation Requirements . . . . . . . . . . . . . . . . . . . 2-2 Step 7. Completing the Installation . . . . . . . . . . . . . . 2-11  
Installation Planning . . . . . . . . . . . . . . . . . . . . . . 2-3  
Handling Precautions . . . . . . . . . . . . . . . . . . . . . 2-7 Preparing the Drive for Use . . . . . . . . . . . . . . . . 2-11  
Determining What To Do Next . . . . . . . . . . . . . . . 2-11  
. . . . . . . . . .  
2-10  
Installing the Drive . . . . . . . . . . . . . . . . . . . . . . 2-7 Using Your Operating System for Partitioning . . . . . . . . 2-12  
Step 1. Opening Your Computer . . . . . . . . . . . . . . . . 2-7 Correcting Hardware Problems . . . . . . . . . . . . . . . . 2-14  
Step 2. Unpacking the Drive . . . . . . . . . . . . . . . . . . 2-7 Correcting BIOS Limitations and Partitioning Using Disk  
Manager . . . . . . . . . . . . . . . . . . . . . . . . . .  
Managing Your Hard Disk Drive . . . . . . . . . . . . . .  
2-15  
2-17  
Problem Solving  
. . . . . . . . . . . . . . . . . . . . . .  
2-19  
Copyright IBM Corp. 1997  
iii  
 
Part 3: Appendixes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1  
Appendix A. Safety Information . . . . . . . . . . . . . . 3-1  
Appendix B. Help and Service Information . . . . . . . . 3-11  
Step 1. Preparing for the Call . . . . . . . . . . . . . . . . 3-11  
Step 2. Placing the Call to IBM . . . . . . . . . . . . . . . 3-11  
Computer and BIOS Manufacturers  
Hard Disk Drive Manufacturers  
. . . . . . . . . . . . .  
3-12  
3-13  
. . . . . . . . . . . . . . .  
Appendix C. Notices . . . . . . . . . . . . . . . . . . . . 3-14  
Notices  
Trademarks  
. . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . . . . . . . . . . . . . . . . . . . . . . .  
3-14  
3-14  
iv Deskstar Hard Disk Drive User’s Guide  
 
Safety: Read First  
CAUTION: Read the Safety Information in Appendix A, page 3-1,  
before installing this product.  
DO NOT print this page— replace with World Wide 'Read First'  
translations.  
v
 
The installer of the drive will have to complete the following steps:  
About This Book  
Set the jumper setting on the drive (and possibly make changes to  
installed drives)  
This book contains instructions for installing, setting up, and using  
your Deskstar Hard Disk Drive. The manual is divided into the  
following parts:  
Physically install the drive in a 3.5" or 5.5" drive bay  
Configure the system  
Part 1:  
Part 2:  
Abbreviated installation instructions  
Partition and format the drive  
Product description, installation requirements, and  
handling, installation, and configuration instructions  
Install applications or operating system  
Part 3:  
Safety, service, and notice information  
If you are unsure about installing this option in your system, have a  
qualified technician or IBM authorized carrier to install the drive for  
you.  
The illustrations in this publication might be slightly different from  
your hardware.  
Attention: Be sure to read “Correcting BIOS Limitations and  
Partitioning Using Disk Manager” on page 1-6 before you start  
your installation. The basic input and output system (BIOS) is the  
component in your computer that controls communication between  
the processor and the input-output devices. Some BIOS programs  
contain addressing limitations that can cause  
configuration-management errors and startup program failures  
when a high capacity hard disk drive is installed.  
Note: For jumper setting and product warranty information, be sure  
to read the Deskstar Enhanced IDE (ATA-3) Hard Disk Drive User’s  
Guide Supplement.  
vi Deskstar Hard Disk Drive User’s Guide  
 
Part 1: Quick Installation Guide  
Part 1 contains the Deskstar Hard Disk Drive installation instructions  
in abbreviated form. If you are familiar with IDE products and  
experienced in installing options, use these instructions to quickly  
install your IDE drive. For a description of the hard disk drive and  
more detailed information about how to install and use the drive, see  
“Part 2: Installation Guide” on page 2-1.  
Step 1. Opening the Computer  
1. Turn off all attached devices.  
2. Turn off the computer.  
3. Unplug the power cords for the computer and all attached  
devices.  
4. Open the computer.  
Caution: Read the Safety Information in  
Appendix A, page 3-1, before installing this product.  
For specific information on opening your computer, see the  
documentation that comes with your computer.  
In addition to this User’s Guide, your option package contains:  
Step 2. Unpacking the Drive  
Deskstar hard disk drive  
Disk Manager Diskette  
Four drive mounting screws  
IDE cable for connecting two IDE devices  
(some option packages)  
Mounting brackets with screws (some option packages)  
1. Before opening the antistatic bag containing the drive, touch the  
bag to an unpainted surface on the computer for at least two  
seconds. This neutralizes any static electricity buildup on the bag  
and on your body.  
2. Remove the drive from the bag. Handle the drive by the edges.  
Do not touch any exposed components on the drive.  
The Deskstar Enhanced IDE (ATA-3) Hard Disk Drive User’s Guide  
Supplement provides warranty and jumper setting information.  
Contact your place of purchase if parts are missing or damaged. Be  
sure to retain your proof of purchase. It might be required to receive  
warranty service.  
Copyright IBM Corp. 1997  
1-1  
 
Some systems use special ATA cables with two wires reversed in the  
device connectors to allow the drives to be ordered by the cable rather  
than the jumper configuration. The Cable Select configuration is only  
to be used for systems equipped with these special cables. See the  
documentation that comes with your computer to determine if your  
ATA adapter requires you to place the jumpers in the Cable Select  
configuration.  
Step 3. Setting the Configuration Jumpers  
Your drive has four configuration positions that determine the data  
transmission priority. The positions are:  
Master  
Slave  
Cable Select  
Slave Present  
If you place the jumpers in the Cable Select configuration, the IDE  
cable automatically assigns the master and slave settings based on the  
position of the drive on the cable. Any other devices on the IDE  
cable must also be set to Cable Select.  
Use the appropriate configurations for your desired purpose:  
Master  
Slave Present  
If you are installing the Deskstar as the only drive on the IDE cable or  
you are replacing the master drive on the IDE cable, verify that the  
jumpers are in the master configuration.  
Your ATA drive has a Slave Present position for the special case  
when you are installing the Deskstar as master with an older and  
slower slave drive that does not comply with the ATA communication  
standard.  
Slave  
If you are installing the Deskstar as the slave drive, place the jumpers  
in the slave configuration. If the existing master drive is also a  
Deskstar, verify that the jumpers are in the master configuration.  
If you are installing the Deskstar drive as the master, you have a slave  
device on the same ATA cable, and your configuration-setup program  
does not recognize the slave drive, turn off your computer and unplug  
the power cord. Open your computer. On the master drive, change  
your jumpers from the Master configuration (the factory default) to the  
Slave Present configuration. Then close your computer, reattach the  
power cord, and restart your computer.  
If the master drive is not a Deskstar, see the documentation that comes  
with the drive, check the drive label, refer to the Disk Manager Online  
Manual, or call the drive manufacturer to determine if you need to  
reset the jumpers. For information on how to contact the most  
common hard disk drive manufacturers, see “Hard Disk Drive  
Manufacturers” on page 3-13.  
For information on jumper positions for your drive, see the Deskstar  
Enhanced IDE (ATA-3) Hard Disk Drive User’s Guide Supplement.  
Cable Select  
1-2 Deskstar Hard Disk Drive User’s Guide  
 
Connect an available dc power-cable connector to the four-pin dc  
power connector on the drive. The cable connector is keyed and fits  
only one way. Be sure that the cables will not be pinched or crowded  
by the computer cover and that all other cable and power connections  
are secure.  
Step 4. Installing the Drive in the Drive Bay  
Mount the hard disk drive in the drive bay using the four mounting  
screws provided with the drive. For proper grounding be sure to use  
all four screws.  
Step 6. Closing the Computer  
Step 5. Connecting the Drive and the Cables  
1. Replace the computer cover and secure it in place.  
2. Reconnect any disconnected external devices.  
Connect the drive to an available 40-pin connector on the IDE  
interface cable. The interface cable can have up to three connectors.  
For the best signal quality when you are connecting only one device  
on the IDE cable, connect one end of the cable to the IDE port and  
connect the device to the connector on the other end. Do not use the  
middle connector.  
Be sure that the keyboard, mouse, monitor, and other external  
devices are securely attached.  
3. Reconnect the ac power cord to the computer.  
If you are connecting two devices on the IDE cable, connect one end  
to the IDE port and connect the master and slave devices to the middle  
connector or the connector on the other end. Many computers have  
two cables for attaching up to four ATA devices. For best  
performance, attach the fast devices (hard drives) on one cable with  
the slower devices (ATA CD-ROM's, tape drives or removable media  
drives) on the second cable. If you must move a slower device to a  
second cable, consult your system manual to properly configure the  
device.  
Step 7. Preparing the Drive for Use  
Attention: Partitioning a hard disk drive or installing Disk  
Manager on the drive erases all user data on the drive.  
Disk Partition Size Limitation  
1
When referring to hard-disk-drive-capacity, GB means 1000000000 bytes; total user-accessible capacity may vary depending on operating system.  
Part 1: Quick Installation Guide 1-3  
 
The largest partition size that you can create under the DOS, Windows  
95, Windows 3.x, and OS/2 operating systems that use 16-bit file  
allocation table (FAT) conventions is approximately 2.14 GB.1 When  
you are installing a drive larger than 2.14 GB, you must create more  
than one partition to use the full capacity of your drive.  
Determining What to Do Next  
After you complete the hardware installation, you must partition and  
format your new drive before you can use it.  
If the drive you are installing will be your primary drive (the  
drive that contains the operating system) and you will NOT be  
using the Disk Manager BIOS, insert the first operating system  
installation diskette into the diskette drive; then restart the  
computer and follow the onscreen prompts.  
If you are using the high performance file system (HPFS) conventions  
with OS/2, see your operating system documentation for partition  
sizing information.  
To create the maximum partition size (2.14 GB) when you are using  
the DOS based FDISK utility to partition your drive, you must enter  
the partition size as 2047 MB.2  
If you do not have operating system installation diskettes, see the  
documentation that comes with your operating system.  
If the drive you are installing will be your primary drive (the  
drive that contains the operating system) and you WILL be using  
the Disk Manager BIOS, insert the Disk Manager Diskette into  
the diskette drive; then complete the following steps:  
For more information about partition sizing, see your operating system  
user's guide. Also, the Disk Manager Online Manual contains  
information about clusters and how to assign hard disk drive partitions.  
To open the Disk Manager manual from the DOS prompt, type A:  
and press Enter to get to the A: prompt, insert the Disk Manager  
Diskette, type dm/h, and press Enter.  
1. Turn on the computer.  
2. At the "Welcome to Disk Manager" banner, press Enter.  
3. Read messages and press Enter to continue.  
4. At the Disk Manager Main Menu, select Easy Disk  
Installation and press Enter.  
2
When software such as FDISK refers to memory capacity, MB means 1048576 bytes.  
1-4 Deskstar Hard Disk Drive User’s Guide  
 
Disk Manager will display the number and types of drives  
found on your system and ask you if the list is correct.  
Follow the onscreen prompts.  
If the configuration-setup program reports the size of your new  
drive as what you expected, see “Using Your Operating System  
for Partitioning” to partition and format your drive.  
5. Disk Manager will then display the drive capacity partitions  
selected for your system and ask if you wish to continue.  
Select Yes and press Enterto continue.  
If your computer seems to lockup, hang, or does not restart  
successfully, see “Correcting BIOS Limitations and Partitioning  
Using Disk Manager” on page 1-6 to partition and format your  
drive.  
6. Follow the onscreen prompts.  
If the configuration-setup program reports your new drive size as  
very much less than what you expected, see “Correcting BIOS  
Limitations and Partitioning Using Disk Manager” on page 1-6 to  
partition and format your drive.  
You will be prompted to insert the operation system diskettes  
in the diskette drive and to reboot the system when  
appropriate. After following the onscreen prompts, your  
drive will be successfully partitioned and formatted as the  
primary drive on your system.  
Using Your Operating System for Partitioning  
If the drive will be a secondary drive, make sure the diskette  
drive is empty; then restart the computer.  
Attention: Partitioning and formatting a hard disk drive erases  
all user data on the drive.  
When the hardware in your computer is changed, your configuration  
information must be changed to reflect the hardware changes. Most  
computers automatically change the information for you, but for some  
computers you must make configuration choices the first time you  
restart your system after you have made hardware changes. For most  
IBM computers, you can see the configuration information during  
computer startup by pressing F1 when the configuration graphic  
displays in the upper right corner of your screen.  
See the information that comes with your operating system to  
determine how to partition and format your new drive using the  
operating system installation procedures.  
If you are installing the primary drive, the configuration-setup  
program prompts you for partitioning and formatting information  
as part of the operating system installation process.  
If you are installing a secondary drive, you must enter the  
commands required by your operating system to partition and  
format the drive. For DOS with Windows, use the FDISK  
command followed by the FORMAT command.  
If the configuration-setup screen does not display, see the  
documentation that comes with your computer for information on how  
to access the configuration program. Save your changes, exit from the  
configuration program, and do one of the following:  
Part 1: Quick Installation Guide 1-5  
 
3. Based on your configuration, at least one of the following options  
(listed in order of preference) is available. Do one of the  
following:  
Correcting BIOS Limitations and Partitioning Using  
Disk Manager  
Your BIOS might contain limitations that can cause operational  
failures when you install one of the new and larger hard disk drives.  
See the documentation that comes with your IBM computer to install  
your hard disk drive, and to configure your system.  
a. Select the Auto Detect configuration-setup option if it is  
available.  
If the correct disk capacity is shown, exit, save the  
configuration setup, and go to “Using Your Operating  
System For Partitioning.”  
The following procedures contain steps to solve most known BIOS  
limitations using manual overrides and the Disk Manager software.  
If the correct disk capacity is not shown, continue with  
“Partitioning and Formatting Using Disk Manager.”  
Attention: The following steps do not apply to IBM computers.  
b. Select the User Definable drive type. The User Definable  
entry for BIOS configuration will be a number between 47  
and 49. Enter 1024 for cylinders, 16 for heads, and 63 for  
sectors. Set the Landing Zone and Write Precomp entries to  
zero. When the partitioning process completes, the drive  
capacity is shown as 504 MB, but you can use the full  
capacity of your drive. Save the changes, close the  
configuration-setup program, and continue with “Partitioning  
and Formatting Using Disk Manager.”  
1. Access your configuration-setup information.  
2. Select the drive number for the new drive that you are installing.  
Based on BIOS type, number of IDE controllers, and number  
of IDE devices in your computer, the configuration-setup  
program displays options for up to four devices.  
Normally drives 1 and 2 are connected to the primary IDE  
controller and drives 3 and 4 are connected to the secondary  
IDE controller.  
c. Select Drive Type 1. The value displayed for the type 1  
drive is 1 MB. When the partitioning process completes, the  
drive capacity is shown as 10 MB, but you can use the full  
capacity of your drive. Save the changes, close the  
configuration-setup program, and continue with “Partitioning  
and Formatting Using Disk Manager.”  
If you have two IDE controllers, drives 1 and 3 are the  
master devices and drives 2 and 4 are the slave devices.  
If you have one IDE controller, drive 1 is the master device  
and drive 2 is the slave device.  
1-6 Deskstar Hard Disk Drive User’s Guide  
 
Partitioning and Formatting Using Disk Manager  
The Disk Manager software contains programs that can partition,  
format, and prepare your drive for the installation of an operating  
system.  
The following procedure prepares your drive for use in both IBM and  
Non-IBM computers.  
1. Turn off the computer.  
2. Insert the Disk Manager diskette and restart the computer.  
3. Follow the instructions on the screen.  
4. When the Disk Manager main menu displays, select View/Print  
Online Manual and press Enter to view information by  
operating system on how to partition your drive and install your  
operating system.  
5. Return to the main menu, select Easy Disk Installation, and  
press Enter to accept the default partitioning. If you do not want  
to accept the default drive partitioning, select Advanced Disk  
Installation to choose your own partition sizes.  
6. Follow the instructions on the screens to complete the drive  
partitioning process. Install your operating system as described in  
the Disk Manager Online Manual.  
Part 1: Quick Installation Guide 1-7  
 
Step 1. Opening the Computer  
Quick Installation (German)  
1. Turn off all attached devices.  
2. Turn off the computer.  
3. Unplug the power cords for the computer and all attached  
devices.  
Part 1 contains the Deskstar Hard Disk Drive installation instructions  
in abbreviated form. If you are familiar with IDE products and  
experienced in installing options, use these instructions to quickly  
install your IDE drive.  
4. Open the computer.  
Caution: Read the Safety Information in  
Appendix A, page 3-1, before installing this product.  
For specific information on opening your computer, see the  
documentation that comes with your computer.  
In addition to this User’s Guide, your option package contains:  
Step 2. Unpacking the Drive  
Deskstar hard disk drive  
Disk Manager Diskette  
Four drive mounting screws  
IDE cable for connecting two IDE devices  
(some option packages)  
Mounting brackets with screws (some option packages)  
1. Before opening the antistatic bag containing the drive, touch the  
bag to an unpainted surface on the computer for at least two  
seconds. This neutralizes any static electricity buildup on the bag  
and on your body.  
2. Remove the drive from the bag. Handle the drive by the edges.  
Do not touch any exposed components on the drive.  
The Deskstar Enhanced IDE (ATA-3) Hard Disk Drive User’s Guide  
Supplement provides warranty and jumper setting information.  
Contact your place of purchase if parts are missing or damaged. Be  
sure to retain your proof of purchase. It might be required to receive  
warranty service.  
1-8 Deskstar Hard Disk Drive User’s Guide  
 
Some systems use special ATA cables with two wires reversed in the  
device connectors to allow the drives to be ordered by the cable rather  
than the jumper configuration. The Cable Select configuration is only  
to be used for systems equipped with these special cables. See the  
documentation that comes with your computer to determine if your  
ATA adapter requires you to place the jumpers in the Cable Select  
configuration.  
Step 3. Setting the Configuration Jumpers  
Your drive has four configuration positions that determine the data  
transmission priority. The positions are:  
Master  
Slave  
Cable Select  
Slave Present  
If you place the jumpers in the Cable Select configuration, the IDE  
cable automatically assigns the master and slave settings based on the  
position of the drive on the cable. Any other devices on the IDE  
cable must also be set to Cable Select.  
Use the appropriate configurations for your desired purpose:  
Master  
Slave Present  
If you are installing the Deskstar as the only drive on the IDE cable or  
you are replacing the master drive on the IDE cable, verify that the  
jumpers are in the master configuration.  
Your ATA drive has a Slave Present position for the special case  
when you are installing the Deskstar as master with an older and  
slower slave drive that does not comply with the ATA communication  
standard.  
Slave  
If you are installing the Deskstar as the slave drive, place the jumpers  
in the slave configuration. If the existing master drive is also a  
Deskstar, verify that the jumpers are in the master configuration.  
If you are installing the Deskstar drive as the master, you have a slave  
device on the same ATA cable, and your configuration-setup program  
does not recognize the slave drive, turn off your computer and unplug  
the power cord. Open your computer. On the master drive, change  
your jumpers from the Master configuration (the factory default) to the  
Slave Present configuration. Then close your computer, reattach the  
power cord, and restart your computer.  
If the master drive is not a Deskstar, see the documentation that comes  
with the drive, check the drive label, refer to the Disk Manager Online  
Manual, or call the drive manufacturer to determine if you need to  
reset the jumpers. For information on how to contact the most  
common hard disk drive manufacturers, see “Hard Disk Drive  
Manufacturers” on page 3-13.  
For information on jumper positions for your drive, see the Deskstar  
Enhanced IDE (ATA-3) Hard Disk Drive User’s Guide Supplement.  
Cable Select  
Part 1: Quick Installation Guide 1-9  
 
Connect an available dc power-cable connector to the four-pin dc  
power connector on the drive. The cable connector is keyed and fits  
only one way. Be sure that the cables will not be pinched or crowded  
by the computer cover and that all other cable and power connections  
are secure.  
Step 4. Installing the Drive in the Drive Bay  
Mount the hard disk drive in the drive bay using the four mounting  
screws provided with the drive. For proper grounding be sure to use  
all four screws.  
Step 6. Closing the Computer  
Step 5. Connecting the Drive and the Cables  
1. Replace the computer cover and secure it in place.  
2. Reconnect any disconnected external devices.  
Connect the drive to an available 40-pin connector on the IDE  
interface cable. The interface cable can have up to three connectors.  
For the best signal quality when you are connecting only one device  
on the IDE cable, connect one end of the cable to the IDE port and  
connect the device to the connector on the other end. Do not use the  
middle connector.  
Be sure that the keyboard, mouse, monitor, and other external  
devices are securely attached.  
3. Reconnect the ac power cord to the computer.  
If you are connecting two devices on the IDE cable, connect one end  
to the IDE port and connect the master and slave devices to the middle  
connector or the connector on the other end. Many computers have  
two cables for attaching up to four ATA devices. For best  
performance, attach the fast devices (hard drives) on one cable with  
the slower devices (ATA CD-ROM's, tape drives or removable media  
drives) on the second cable. If you must move a slower device to a  
second cable, consult your system manual to properly configure the  
device.  
Step 7. Preparing the Drive for Use  
Attention: Partitioning a hard disk drive or installing Disk  
Manager on the drive erases all user data on the drive.  
Disk Partition Size Limitation  
3
When referring to hard-disk-drive-capacity, GB means 1000000000 bytes; total user-accessible capacity may vary depending on operating system.  
1-10 Deskstar Hard Disk Drive User’s Guide  
 
The largest partition size that you can create under the DOS, Windows  
95, Windows 3.x, and OS/2 operating systems that use 16-bit file  
allocation table (FAT) conventions is approximately 2.14 GB.3 When  
you are installing a drive larger than 2.14 GB, you must create more  
than one partition to use the full capacity of your drive.  
Determining What to Do Next  
After you complete the hardware installation, you must partition and  
format your new drive before you can use it.  
If the drive you are installing will be your primary drive (the  
drive that contains the operating system) and you will NOT be  
using the Disk Manager BIOS, insert the first operating system  
installation diskette into the diskette drive; then restart the  
computer and follow the onscreen prompts.  
If you are using the high performance file system (HPFS) conventions  
with OS/2, see your operating system documentation for partition  
sizing information.  
To create the maximum partition size (2.14 GB) when you are using  
the DOS based FDISK utility to partition your drive, you must enter  
the partition size as 2047 MB.4  
If you do not have operating system installation diskettes, see the  
documentation that comes with your operating system.  
If the drive you are installing will be your primary drive (the  
drive that contains the operating system) and you WILL be using  
the Disk Manager BIOS, insert the Disk Manager Diskette into  
the diskette drive; then complete the following steps:  
For more information about partition sizing, see your operating system  
user's guide. Also, the Disk Manager Online Manual contains  
information about clusters and how to assign hard disk drive partitions.  
To open the Disk Manager manual from the DOS prompt, type A:  
and press Enter to get to the A: prompt, insert the Disk Manager  
Diskette, type dm/h, and press Enter.  
1. Turn on the computer.  
2. At the "Welcome to Disk Manager" banner, press Enter.  
3. Read messages and press Enter to continue.  
4. At the Disk Manager Main Menu, select Easy Disk  
Installation and press Enter.  
4
When software such as FDISK refers to memory capacity, MB means 1048576 bytes.  
Part 1: Quick Installation Guide 1-11  
 
Disk Manager will display the number and types of drives  
found on your system and ask you if the list is correct.  
Follow the onscreen prompts.  
If the configuration-setup program reports the size of your new  
drive as what you expected, see “Using Your Operating System  
for Partitioning” to partition and format your drive.  
5. Disk Manager will then display the drive capacity partitions  
selected for your system and ask if you wish to continue.  
Select Yes and press Enterto continue.  
If your computer seems to lockup, hang, or does not restart  
successfully, see “Correcting BIOS Limitations and Partitioning  
Using Disk Manager” on page 1-13 to partition and format your  
drive.  
6. Follow the onscreen prompts.  
If the configuration-setup program reports your new drive size as  
very much less than what you expected, see “Correcting BIOS  
Limitations and Partitioning Using Disk Manager” on page 1-13  
to partition and format your drive.  
You will be prompted to insert the operation system diskettes  
in the diskette drive and to reboot the system when  
appropriate. After following the onscreen prompts, your  
drive will be successfully partitioned and formatted as the  
primary drive on your system.  
Using Your Operating System for Partitioning  
If the drive will be a secondary drive, make sure the diskette  
drive is empty; then restart the computer.  
Attention: Partitioning and formatting a hard disk drive erases  
all user data on the drive.  
When the hardware in your computer is changed, your configuration  
information must be changed to reflect the hardware changes. Most  
computers automatically change the information for you, but for some  
computers you must make configuration choices the first time you  
restart your system after you have made hardware changes. For most  
IBM computers, you can see the configuration information during  
computer startup by pressing F1 when the configuration graphic  
displays in the upper right corner of your screen.  
See the information that comes with your operating system to  
determine how to partition and format your new drive using the  
operating system installation procedures.  
If you are installing the primary drive, the configuration-setup  
program prompts you for partitioning and formatting information  
as part of the operating system installation process.  
If you are installing a secondary drive, you must enter the  
commands required by your operating system to partition and  
format the drive. For DOS with Windows, use the FDISK  
command followed by the FORMAT command.  
If the configuration-setup screen does not display, see the  
documentation that comes with your computer for information on how  
to access the configuration program. Save your changes, exit from the  
configuration program, and do one of the following:  
1-12 Deskstar Hard Disk Drive User’s Guide  
 
3. Based on your configuration, at least one of the following options  
(listed in order of preference) is available. Do one of the  
following:  
Correcting BIOS Limitations and Partitioning Using  
Disk Manager  
Your BIOS might contain limitations that can cause operational  
failures when you install one of the new and larger hard disk drives.  
See the documentation that comes with your IBM computer to install  
your hard disk drive, and to configure your system.  
a. Select the Auto Detect configuration-setup option if it is  
available.  
If the correct disk capacity is shown, exit, save the  
configuration setup, and go to “Using Your Operating  
System For Partitioning.”  
The following procedures contain steps to solve most known BIOS  
limitations using manual overrides and the Disk Manager software.  
If the correct disk capacity is not shown, continue with  
“Partitioning and Formatting Using Disk Manager.”  
Attention: The following steps do not apply to IBM computers.  
b. Select the User Definable drive type. The User Definable  
entry for BIOS configuration will be a number between 47  
and 49. Enter 1024 for cylinders, 16 for heads, and 63 for  
sectors. Set the Landing Zone and Write Precomp entries to  
zero. When the partitioning process completes, the drive  
capacity is shown as 504 MB, but you can use the full  
capacity of your drive. Save the changes, close the  
configuration-setup program, and continue with “Partitioning  
and Formatting Using Disk Manager.”  
1. Access your configuration-setup information.  
2. Select the drive number for the new drive that you are installing.  
Based on BIOS type, number of IDE controllers, and number  
of IDE devices in your computer, the configuration-setup  
program displays options for up to four devices.  
Normally drives 1 and 2 are connected to the primary IDE  
controller and drives 3 and 4 are connected to the secondary  
IDE controller.  
c. Select Drive Type 1. The value displayed for the type 1  
drive is 1 MB. When the partitioning process completes, the  
drive capacity is shown as 10 MB, but you can use the full  
capacity of your drive. Save the changes, close the  
configuration-setup program, and continue with “Partitioning  
and Formatting Using Disk Manager.”  
If you have two IDE controllers, drives 1 and 3 are the  
master devices and drives 2 and 4 are the slave devices.  
If you have one IDE controller, drive 1 is the master device  
and drive 2 is the slave device.  
Part 1: Quick Installation Guide 1-13  
 
Partitioning and Formatting Using Disk Manager  
The Disk Manager software contains programs that can partition,  
format, and prepare your drive for the installation of an operating  
system.  
The following procedure prepares your drive for use in both IBM and  
Non-IBM computers.  
1. Turn off the computer.  
2. Insert the Disk Manager diskette and restart the computer.  
3. Follow the instructions on the screen.  
4. When the Disk Manager main menu displays, select View/Print  
Online Manual and press Enter to view information by  
operating system on how to partition your drive and install your  
operating system.  
5. Return to the main menu, select Easy Disk Installation, and  
press Enter to accept the default partitioning. If you do not want  
to accept the default drive partitioning, select Advanced Disk  
Installation to choose your own partition sizes.  
6. Follow the instructions on the screens to complete the drive  
partitioning process. Install your operating system as described in  
the Disk Manager Online Manual.  
1-14 Deskstar Hard Disk Drive User’s Guide  
 
Step 1. Opening the Computer  
Quick Installation (French)  
1. Turn off all attached devices.  
2. Turn off the computer.  
3. Unplug the power cords for the computer and all attached  
devices.  
Part 1 contains the Deskstar Hard Disk Drive installation instructions  
in abbreviated form. If you are familiar with IDE products and  
experienced in installing options, use these instructions to quickly  
install your IDE drive.  
4. Open the computer.  
Caution: Read the Safety Information in  
Appendix A, page 3-1, before installing this product.  
For specific information on opening your computer, see the  
documentation that comes with your computer.  
In addition to this User’s Guide, your option package contains:  
Step 2. Unpacking the Drive  
Deskstar hard disk drive  
Disk Manager Diskette  
Four drive mounting screws  
IDE cable for connecting two IDE devices  
(some option packages)  
Mounting brackets with screws (some option packages)  
1. Before opening the antistatic bag containing the drive, touch the  
bag to an unpainted surface on the computer for at least two  
seconds. This neutralizes any static electricity buildup on the bag  
and on your body.  
2. Remove the drive from the bag. Handle the drive by the edges.  
Do not touch any exposed components on the drive.  
The Deskstar Enhanced IDE (ATA-3) Hard Disk Drive User’s Guide  
Supplement provides warranty and jumper setting information.  
Contact your place of purchase if parts are missing or damaged. Be  
sure to retain your proof of purchase. It might be required to receive  
warranty service.  
Part 1: Quick Installation Guide 1-15  
 
Some systems use special ATA cables with two wires reversed in the  
device connectors to allow the drives to be ordered by the cable rather  
than the jumper configuration. The Cable Select configuration is only  
to be used for systems equipped with these special cables. See the  
documentation that comes with your computer to determine if your  
ATA adapter requires you to place the jumpers in the Cable Select  
configuration.  
Step 3. Setting the Configuration Jumpers  
Your drive has four configuration positions that determine the data  
transmission priority. The positions are:  
Master  
Slave  
Cable Select  
Slave Present  
If you place the jumpers in the Cable Select configuration, the IDE  
cable automatically assigns the master and slave settings based on the  
position of the drive on the cable. Any other devices on the IDE  
cable must also be set to Cable Select.  
Use the appropriate configurations for your desired purpose:  
Master  
Slave Present  
If you are installing the Deskstar as the only drive on the IDE cable or  
you are replacing the master drive on the IDE cable, verify that the  
jumpers are in the master configuration.  
Your ATA drive has a Slave Present position for the special case  
when you are installing the Deskstar as master with an older and  
slower slave drive that does not comply with the ATA communication  
standard.  
Slave  
If you are installing the Deskstar as the slave drive, place the jumpers  
in the slave configuration. If the existing master drive is also a  
Deskstar, verify that the jumpers are in the master configuration.  
If you are installing the Deskstar drive as the master, you have a slave  
device on the same ATA cable, and your configuration-setup program  
does not recognize the slave drive, turn off your computer and unplug  
the power cord. Open your computer. On the master drive, change  
your jumpers from the Master configuration (the factory default) to the  
Slave Present configuration. Then close your computer, reattach the  
power cord, and restart your computer.  
If the master drive is not a Deskstar, see the documentation that comes  
with the drive, check the drive label, refer to the Disk Manager Online  
Manual, or call the drive manufacturer to determine if you need to  
reset the jumpers. For information on how to contact the most  
common hard disk drive manufacturers, see “Hard Disk Drive  
Manufacturers” on page 3-13.  
For information on jumper positions for your drive, see the Deskstar  
Enhanced IDE (ATA-3) Hard Disk Drive User’s Guide Supplement.  
Cable Select  
1-16 Deskstar Hard Disk Drive User’s Guide  
 
Connect an available dc power-cable connector to the four-pin dc  
power connector on the drive. The cable connector is keyed and fits  
only one way. Be sure that the cables will not be pinched or crowded  
by the computer cover and that all other cable and power connections  
are secure.  
Step 4. Installing the Drive in the Drive Bay  
Mount the hard disk drive in the drive bay using the four mounting  
screws provided with the drive. For proper grounding be sure to use  
all four screws.  
Step 6. Closing the Computer  
Step 5. Connecting the Drive and the Cables  
1. Replace the computer cover and secure it in place.  
2. Reconnect any disconnected external devices.  
Connect the drive to an available 40-pin connector on the IDE  
interface cable. The interface cable can have up to three connectors.  
For the best signal quality when you are connecting only one device  
on the IDE cable, connect one end of the cable to the IDE port and  
connect the device to the connector on the other end. Do not use the  
middle connector.  
Be sure that the keyboard, mouse, monitor, and other external  
devices are securely attached.  
3. Reconnect the ac power cord to the computer.  
If you are connecting two devices on the IDE cable, connect one end  
to the IDE port and connect the master and slave devices to the middle  
connector or the connector on the other end. Many computers have  
two cables for attaching up to four ATA devices. For best  
performance, attach the fast devices (hard drives) on one cable with  
the slower devices (ATA CD-ROM's, tape drives or removable media  
drives) on the second cable. If you must move a slower device to a  
second cable, consult your system manual to properly configure the  
device.  
Step 7. Preparing the Drive for Use  
Attention: Partitioning a hard disk drive or installing Disk  
Manager on the drive erases all user data on the drive.  
Disk Partition Size Limitation  
5
When referring to hard-disk-drive-capacity, GB means 1000000000 bytes; total user-accessible capacity may vary depending on operating system.  
Part 1: Quick Installation Guide 1-17  
 
The largest partition size that you can create under the DOS, Windows  
95, Windows 3.x, and OS/2 operating systems that use 16-bit file  
allocation table (FAT) conventions is approximately 2.14 GB.5 When  
you are installing a drive larger than 2.14 GB, you must create more  
than one partition to use the full capacity of your drive.  
Determining What to Do Next  
After you complete the hardware installation, you must partition and  
format your new drive before you can use it.  
If the drive you are installing will be your primary drive (the  
drive that contains the operating system) and you will NOT be  
using the Disk Manager BIOS, insert the first operating system  
installation diskette into the diskette drive; then restart the  
computer and follow the onscreen prompts.  
If you are using the high performance file system (HPFS) conventions  
with OS/2, see your operating system documentation for partition  
sizing information.  
To create the maximum partition size (2.14 GB) when you are using  
the DOS based FDISK utility to partition your drive, you must enter  
the partition size as 2047 MB.6  
If you do not have operating system installation diskettes, see the  
documentation that comes with your operating system.  
If the drive you are installing will be your primary drive (the  
drive that contains the operating system) and you WILL be using  
the Disk Manager BIOS, insert the Disk Manager Diskette into  
the diskette drive; then complete the following steps:  
For more information about partition sizing, see your operating system  
user's guide. Also, the Disk Manager Online Manual contains  
information about clusters and how to assign hard disk drive partitions.  
To open the Disk Manager manual from the DOS prompt, type A:  
and press Enter to get to the A: prompt, insert the Disk Manager  
Diskette, type dm/h, and press Enter.  
1. Turn on the computer.  
2. At the "Welcome to Disk Manager" banner, press Enter.  
3. Read messages and press Enter to continue.  
4. At the Disk Manager Main Menu, select Easy Disk  
Installation and press Enter.  
6
When software such as FDISK refers to memory capacity, MB means 1048576 bytes.  
1-18 Deskstar Hard Disk Drive User’s Guide  
 
Disk Manager will display the number and types of drives  
found on your system and ask you if the list is correct.  
Follow the onscreen prompts.  
If the configuration-setup program reports the size of your new  
drive as what you expected, see “Using Your Operating System  
for Partitioning” to partition and format your drive.  
5. Disk Manager will then display the drive capacity partitions  
selected for your system and ask if you wish to continue.  
Select Yes and press Enterto continue.  
If your computer seems to lockup, hang, or does not restart  
successfully, see “Correcting BIOS Limitations and Partitioning  
Using Disk Manager” on page 1-20 to partition and format your  
drive.  
6. Follow the onscreen prompts.  
If the configuration-setup program reports your new drive size as  
very much less than what you expected, see “Correcting BIOS  
Limitations and Partitioning Using Disk Manager” on page 1-20  
to partition and format your drive.  
You will be prompted to insert the operation system diskettes  
in the diskette drive and to reboot the system when  
appropriate. After following the onscreen prompts, your  
drive will be successfully partitioned and formatted as the  
primary drive on your system.  
Using Your Operating System for Partitioning  
If the drive will be a secondary drive, make sure the diskette  
drive is empty; then restart the computer.  
Attention: Partitioning and formatting a hard disk drive erases  
all user data on the drive.  
When the hardware in your computer is changed, your configuration  
information must be changed to reflect the hardware changes. Most  
computers automatically change the information for you, but for some  
computers you must make configuration choices the first time you  
restart your system after you have made hardware changes. For most  
IBM computers, you can see the configuration information during  
computer startup by pressing F1 when the configuration graphic  
displays in the upper right corner of your screen.  
See the information that comes with your operating system to  
determine how to partition and format your new drive using the  
operating system installation procedures.  
If you are installing the primary drive, the configuration-setup  
program prompts you for partitioning and formatting information  
as part of the operating system installation process.  
If you are installing a secondary drive, you must enter the  
commands required by your operating system to partition and  
format the drive. For DOS with Windows, use the FDISK  
command followed by the FORMAT command.  
If the configuration-setup screen does not display, see the  
documentation that comes with your computer for information on how  
to access the configuration program. Save your changes, exit from the  
configuration program, and do one of the following:  
Part 1: Quick Installation Guide 1-19  
 
3. Based on your configuration, at least one of the following options  
(listed in order of preference) is available. Do one of the  
following:  
Correcting BIOS Limitations and Partitioning Using  
Disk Manager  
Your BIOS might contain limitations that can cause operational  
failures when you install one of the new and larger hard disk drives.  
See the documentation that comes with your IBM computer to install  
your hard disk drive, and to configure your system.  
a. Select the Auto Detect configuration-setup option if it is  
available.  
If the correct disk capacity is shown, exit, save the  
configuration setup, and go to “Using Your Operating  
System For Partitioning.”  
The following procedures contain steps to solve most known BIOS  
limitations using manual overrides and the Disk Manager software.  
If the correct disk capacity is not shown, continue with  
“Partitioning and Formatting Using Disk Manager.”  
Attention: The following steps do not apply to IBM computers.  
b. Select the User Definable drive type. The User Definable  
entry for BIOS configuration will be a number between 47  
and 49. Enter 1024 for cylinders, 16 for heads, and 63 for  
sectors. Set the Landing Zone and Write Precomp entries to  
zero. When the partitioning process completes, the drive  
capacity is shown as 504 MB, but you can use the full  
capacity of your drive. Save the changes, close the  
configuration-setup program, and continue with “Partitioning  
and Formatting Using Disk Manager.”  
1. Access your configuration-setup information.  
2. Select the drive number for the new drive that you are installing.  
Based on BIOS type, number of IDE controllers, and number  
of IDE devices in your computer, the configuration-setup  
program displays options for up to four devices.  
Normally drives 1 and 2 are connected to the primary IDE  
controller and drives 3 and 4 are connected to the secondary  
IDE controller.  
c. Select Drive Type 1. The value displayed for the type 1  
drive is 1 MB. When the partitioning process completes, the  
drive capacity is shown as 10 MB, but you can use the full  
capacity of your drive. Save the changes, close the  
configuration-setup program, and continue with “Partitioning  
and Formatting Using Disk Manager.”  
If you have two IDE controllers, drives 1 and 3 are the  
master devices and drives 2 and 4 are the slave devices.  
If you have one IDE controller, drive 1 is the master device  
and drive 2 is the slave device.  
1-20 Deskstar Hard Disk Drive User’s Guide  
 
Partitioning and Formatting Using Disk Manager  
The Disk Manager software contains programs that can partition,  
format, and prepare your drive for the installation of an operating  
system.  
The following procedure prepares your drive for use in both IBM and  
Non-IBM computers.  
1. Turn off the computer.  
2. Insert the Disk Manager diskette and restart the computer.  
3. Follow the instructions on the screen.  
4. When the Disk Manager main menu displays, select View/Print  
Online Manual and press Enter to view information by  
operating system on how to partition your drive and install your  
operating system.  
5. Return to the main menu, select Easy Disk Installation, and  
press Enter to accept the default partitioning. If you do not want  
to accept the default drive partitioning, select Advanced Disk  
Installation to choose your own partition sizes.  
6. Follow the instructions on the screens to complete the drive  
partitioning process. Install your operating system as described in  
the Disk Manager Online Manual.  
Part 1: Quick Installation Guide 1-21  
 
Step 1. Opening the Computer  
Quick Installation (Spanish)  
1. Turn off all attached devices.  
2. Turn off the computer.  
3. Unplug the power cords for the computer and all attached  
devices.  
Part 1 contains the Deskstar Hard Disk Drive installation instructions  
in abbreviated form. If you are familiar with IDE products and  
experienced in installing options, use these instructions to quickly  
install your IDE drive.  
4. Open the computer.  
Caution: Read the Safety Information in  
Appendix A, page 3-1, before installing this product.  
For specific information on opening your computer, see the  
documentation that comes with your computer.  
In addition to this User’s Guide, your option package contains:  
Step 2. Unpacking the Drive  
Deskstar hard disk drive  
Disk Manager Diskette  
Four drive mounting screws  
IDE cable for connecting two IDE devices  
(some option packages)  
Mounting brackets with screws (some option packages)  
1. Before opening the antistatic bag containing the drive, touch the  
bag to an unpainted surface on the computer for at least two  
seconds. This neutralizes any static electricity buildup on the bag  
and on your body.  
2. Remove the drive from the bag. Handle the drive by the edges.  
Do not touch any exposed components on the drive.  
The Deskstar Enhanced IDE (ATA-3) Hard Disk Drive User’s Guide  
Supplement provides warranty and jumper setting information.  
Contact your place of purchase if parts are missing or damaged. Be  
sure to retain your proof of purchase. It might be required to receive  
warranty service.  
1-22 Deskstar Hard Disk Drive User’s Guide  
 
Some systems use special ATA cables with two wires reversed in the  
device connectors to allow the drives to be ordered by the cable rather  
than the jumper configuration. The Cable Select configuration is only  
to be used for systems equipped with these special cables. See the  
documentation that comes with your computer to determine if your  
ATA adapter requires you to place the jumpers in the Cable Select  
configuration.  
Step 3. Setting the Configuration Jumpers  
Your drive has four configuration positions that determine the data  
transmission priority. The positions are:  
Master  
Slave  
Cable Select  
Slave Present  
If you place the jumpers in the Cable Select configuration, the IDE  
cable automatically assigns the master and slave settings based on the  
position of the drive on the cable. Any other devices on the IDE  
cable must also be set to Cable Select.  
Use the appropriate configurations for your desired purpose:  
Master  
Slave Present  
If you are installing the Deskstar as the only drive on the IDE cable or  
you are replacing the master drive on the IDE cable, verify that the  
jumpers are in the master configuration.  
Your ATA drive has a Slave Present position for the special case  
when you are installing the Deskstar as master with an older and  
slower slave drive that does not comply with the ATA communication  
standard.  
Slave  
If you are installing the Deskstar as the slave drive, place the jumpers  
in the slave configuration. If the existing master drive is also a  
Deskstar, verify that the jumpers are in the master configuration.  
If you are installing the Deskstar drive as the master, you have a slave  
device on the same ATA cable, and your configuration-setup program  
does not recognize the slave drive, turn off your computer and unplug  
the power cord. Open your computer. On the master drive, change  
your jumpers from the Master configuration (the factory default) to the  
Slave Present configuration. Then close your computer, reattach the  
power cord, and restart your computer.  
If the master drive is not a Deskstar, see the documentation that comes  
with the drive, check the drive label, refer to the Disk Manager Online  
Manual, or call the drive manufacturer to determine if you need to  
reset the jumpers. For information on how to contact the most  
common hard disk drive manufacturers, see “Hard Disk Drive  
Manufacturers” on page 3-13.  
For information on jumper positions for your drive, see the Deskstar  
Enhanced IDE (ATA-3) Hard Disk Drive User’s Guide Supplement.  
Cable Select  
Part 1: Quick Installation Guide 1-23  
 
Connect an available dc power-cable connector to the four-pin dc  
power connector on the drive. The cable connector is keyed and fits  
only one way. Be sure that the cables will not be pinched or crowded  
by the computer cover and that all other cable and power connections  
are secure.  
Step 4. Installing the Drive in the Drive Bay  
Mount the hard disk drive in the drive bay using the four mounting  
screws provided with the drive. For proper grounding be sure to use  
all four screws.  
Step 6. Closing the Computer  
Step 5. Connecting the Drive and the Cables  
1. Replace the computer cover and secure it in place.  
2. Reconnect any disconnected external devices.  
Connect the drive to an available 40-pin connector on the IDE  
interface cable. The interface cable can have up to three connectors.  
For the best signal quality when you are connecting only one device  
on the IDE cable, connect one end of the cable to the IDE port and  
connect the device to the connector on the other end. Do not use the  
middle connector.  
Be sure that the keyboard, mouse, monitor, and other external  
devices are securely attached.  
3. Reconnect the ac power cord to the computer.  
If you are connecting two devices on the IDE cable, connect one end  
to the IDE port and connect the master and slave devices to the middle  
connector or the connector on the other end. Many computers have  
two cables for attaching up to four ATA devices. For best  
performance, attach the fast devices (hard drives) on one cable with  
the slower devices (ATA CD-ROM's, tape drives or removable media  
drives) on the second cable. If you must move a slower device to a  
second cable, consult your system manual to properly configure the  
device.  
Step 7. Preparing the Drive for Use  
Attention: Partitioning a hard disk drive or installing Disk  
Manager on the drive erases all user data on the drive.  
Disk Partition Size Limitation  
7
When referring to hard-disk-drive-capacity, GB means 1000000000 bytes; total user-accessible capacity may vary depending on operating system.  
1-24 Deskstar Hard Disk Drive User’s Guide  
 
The largest partition size that you can create under the DOS, Windows  
95, Windows 3.x, and OS/2 operating systems that use 16-bit file  
allocation table (FAT) conventions is approximately 2.14 GB.7 When  
you are installing a drive larger than 2.14 GB, you must create more  
than one partition to use the full capacity of your drive.  
Determining What to Do Next  
After you complete the hardware installation, you must partition and  
format your new drive before you can use it.  
If the drive you are installing will be your primary drive (the  
drive that contains the operating system) and you will NOT be  
using the Disk Manager BIOS, insert the first operating system  
installation diskette into the diskette drive; then restart the  
computer and follow the onscreen prompts.  
If you are using the high performance file system (HPFS) conventions  
with OS/2, see your operating system documentation for partition  
sizing information.  
To create the maximum partition size (2.14 GB) when you are using  
the DOS based FDISK utility to partition your drive, you must enter  
the partition size as 2047 MB.8  
If you do not have operating system installation diskettes, see the  
documentation that comes with your operating system.  
If the drive you are installing will be your primary drive (the  
drive that contains the operating system) and you WILL be using  
the Disk Manager BIOS, insert the Disk Manager Diskette into  
the diskette drive; then complete the following steps:  
For more information about partition sizing, see your operating system  
user's guide. Also, the Disk Manager Online Manual contains  
information about clusters and how to assign hard disk drive partitions.  
To open the Disk Manager manual from the DOS prompt, type A:  
and press Enter to get to the A: prompt, insert the Disk Manager  
Diskette, type dm/h, and press Enter.  
1. Turn on the computer.  
2. At the "Welcome to Disk Manager" banner, press Enter.  
3. Read messages and press Enter to continue.  
4. At the Disk Manager Main Menu, select Easy Disk  
Installation and press Enter.  
8
When software such as FDISK refers to memory capacity, MB means 1048576 bytes.  
Part 1: Quick Installation Guide 1-25  
 
Disk Manager will display the number and types of drives  
found on your system and ask you if the list is correct.  
Follow the onscreen prompts.  
If the configuration-setup program reports the size of your new  
drive as what you expected, see “Using Your Operating System  
for Partitioning” to partition and format your drive.  
5. Disk Manager will then display the drive capacity partitions  
selected for your system and ask if you wish to continue.  
Select Yes and press Enterto continue.  
If your computer seems to lockup, hang, or does not restart  
successfully, see “Correcting BIOS Limitations and Partitioning  
Using Disk Manager” on page 1-27 to partition and format your  
drive.  
6. Follow the onscreen prompts.  
If the configuration-setup program reports your new drive size as  
very much less than what you expected, see “Correcting BIOS  
Limitations and Partitioning Using Disk Manager” on page 1-27  
to partition and format your drive.  
You will be prompted to insert the operation system diskettes  
in the diskette drive and to reboot the system when  
appropriate. After following the onscreen prompts, your  
drive will be successfully partitioned and formatted as the  
primary drive on your system.  
Using Your Operating System for Partitioning  
If the drive will be a secondary drive, make sure the diskette  
drive is empty; then restart the computer.  
Attention: Partitioning and formatting a hard disk drive erases  
all user data on the drive.  
When the hardware in your computer is changed, your configuration  
information must be changed to reflect the hardware changes. Most  
computers automatically change the information for you, but for some  
computers you must make configuration choices the first time you  
restart your system after you have made hardware changes. For most  
IBM computers, you can see the configuration information during  
computer startup by pressing F1 when the configuration graphic  
displays in the upper right corner of your screen.  
See the information that comes with your operating system to  
determine how to partition and format your new drive using the  
operating system installation procedures.  
If you are installing the primary drive, the configuration-setup  
program prompts you for partitioning and formatting information  
as part of the operating system installation process.  
If you are installing a secondary drive, you must enter the  
commands required by your operating system to partition and  
format the drive. For DOS with Windows, use the FDISK  
command followed by the FORMAT command.  
If the configuration-setup screen does not display, see the  
documentation that comes with your computer for information on how  
to access the configuration program. Save your changes, exit from the  
configuration program, and do one of the following:  
1-26 Deskstar Hard Disk Drive User’s Guide  
 
3. Based on your configuration, at least one of the following options  
(listed in order of preference) is available. Do one of the  
following:  
Correcting BIOS Limitations and Partitioning Using  
Disk Manager  
Your BIOS might contain limitations that can cause operational  
failures when you install one of the new and larger hard disk drives.  
See the documentation that comes with your IBM computer to install  
your hard disk drive, and to configure your system.  
a. Select the Auto Detect configuration-setup option if it is  
available.  
If the correct disk capacity is shown, exit, save the  
configuration setup, and go to “Using Your Operating  
System For Partitioning.”  
The following procedures contain steps to solve most known BIOS  
limitations using manual overrides and the Disk Manager software.  
If the correct disk capacity is not shown, continue with  
“Partitioning and Formatting Using Disk Manager.”  
Attention: The following steps do not apply to IBM computers.  
b. Select the User Definable drive type. The User Definable  
entry for BIOS configuration will be a number between 47  
and 49. Enter 1024 for cylinders, 16 for heads, and 63 for  
sectors. Set the Landing Zone and Write Precomp entries to  
zero. When the partitioning process completes, the drive  
capacity is shown as 504 MB, but you can use the full  
capacity of your drive. Save the changes, close the  
configuration-setup program, and continue with “Partitioning  
and Formatting Using Disk Manager.”  
1. Access your configuration-setup information.  
2. Select the drive number for the new drive that you are installing.  
Based on BIOS type, number of IDE controllers, and number  
of IDE devices in your computer, the configuration-setup  
program displays options for up to four devices.  
Normally drives 1 and 2 are connected to the primary IDE  
controller and drives 3 and 4 are connected to the secondary  
IDE controller.  
c. Select Drive Type 1. The value displayed for the type 1  
drive is 1 MB. When the partitioning process completes, the  
drive capacity is shown as 10 MB, but you can use the full  
capacity of your drive. Save the changes, close the  
configuration-setup program, and continue with “Partitioning  
and Formatting Using Disk Manager.”  
If you have two IDE controllers, drives 1 and 3 are the  
master devices and drives 2 and 4 are the slave devices.  
If you have one IDE controller, drive 1 is the master device  
and drive 2 is the slave device.  
Part 1: Quick Installation Guide 1-27  
 
Partitioning and Formatting Using Disk Manager  
The Disk Manager software contains programs that can partition,  
format, and prepare your drive for the installation of an operating  
system.  
The following procedure prepares your drive for use in both IBM and  
Non-IBM computers.  
1. Turn off the computer.  
2. Insert the Disk Manager diskette and restart the computer.  
3. Follow the instructions on the screen.  
4. When the Disk Manager main menu displays, select View/Print  
Online Manual and press Enter to view information by  
operating system on how to partition your drive and install your  
operating system.  
5. Return to the main menu, select Easy Disk Installation, and  
press Enter to accept the default partitioning. If you do not want  
to accept the default drive partitioning, select Advanced Disk  
Installation to choose your own partition sizes.  
6. Follow the instructions on the screens to complete the drive  
partitioning process. Install your operating system as described in  
the Disk Manager Online Manual.  
1-28 Deskstar Hard Disk Drive User’s Guide  
 
Step 1. Opening the Computer  
Quick Installation (Japanese)  
1. Turn off all attached devices.  
2. Turn off the computer.  
3. Unplug the power cords for the computer and all attached  
devices.  
Part 1 contains the Deskstar Hard Disk Drive installation instructions  
in abbreviated form. If you are familiar with IDE products and  
experienced in installing options, use these instructions to quickly  
install your IDE drive.  
4. Open the computer.  
Caution: Read the Safety Information in  
Appendix A, page 3-1, before installing this product.  
For specific information on opening your computer, see the  
documentation that comes with your computer.  
In addition to this User’s Guide, your option package contains:  
Step 2. Unpacking the Drive  
Deskstar hard disk drive  
Disk Manager Diskette  
Four drive mounting screws  
IDE cable for connecting two IDE devices  
(some option packages)  
Mounting brackets with screws (some option packages)  
1. Before opening the antistatic bag containing the drive, touch the  
bag to an unpainted surface on the computer for at least two  
seconds. This neutralizes any static electricity buildup on the bag  
and on your body.  
2. Remove the drive from the bag. Handle the drive by the edges.  
Do not touch any exposed components on the drive.  
The Deskstar Enhanced IDE (ATA-3) Hard Disk Drive User’s Guide  
Supplement provides warranty and jumper setting information.  
Contact your place of purchase if parts are missing or damaged. Be  
sure to retain your proof of purchase. It might be required to receive  
warranty service.  
Part 1: Quick Installation Guide 1-29  
 
Some systems use special ATA cables with two wires reversed in the  
device connectors to allow the drives to be ordered by the cable rather  
than the jumper configuration. The Cable Select configuration is only  
to be used for systems equipped with these special cables. See the  
documentation that comes with your computer to determine if your  
ATA adapter requires you to place the jumpers in the Cable Select  
configuration.  
Step 3. Setting the Configuration Jumpers  
Your drive has four configuration positions that determine the data  
transmission priority. The positions are:  
Master  
Slave  
Cable Select  
Slave Present  
If you place the jumpers in the Cable Select configuration, the IDE  
cable automatically assigns the master and slave settings based on the  
position of the drive on the cable. Any other devices on the IDE  
cable must also be set to Cable Select.  
Use the appropriate configurations for your desired purpose:  
Master  
Slave Present  
If you are installing the Deskstar as the only drive on the IDE cable or  
you are replacing the master drive on the IDE cable, verify that the  
jumpers are in the master configuration.  
Your ATA drive has a Slave Present position for the special case  
when you are installing the Deskstar as master with an older and  
slower slave drive that does not comply with the ATA communication  
standard.  
Slave  
If you are installing the Deskstar as the slave drive, place the jumpers  
in the slave configuration. If the existing master drive is also a  
Deskstar, verify that the jumpers are in the master configuration.  
If you are installing the Deskstar drive as the master, you have a slave  
device on the same ATA cable, and your configuration-setup program  
does not recognize the slave drive, turn off your computer and unplug  
the power cord. Open your computer. On the master drive, change  
your jumpers from the Master configuration (the factory default) to the  
Slave Present configuration. Then close your computer, reattach the  
power cord, and restart your computer.  
If the master drive is not a Deskstar, see the documentation that comes  
with the drive, check the drive label, refer to the Disk Manager Online  
Manual, or call the drive manufacturer to determine if you need to  
reset the jumpers. For information on how to contact the most  
common hard disk drive manufacturers, see “Hard Disk Drive  
Manufacturers” on page 3-13.  
For information on jumper positions for your drive, see the Deskstar  
Enhanced IDE (ATA-3) Hard Disk Drive User’s Guide Supplement.  
Cable Select  
1-30 Deskstar Hard Disk Drive User’s Guide  
 
Connect an available dc power-cable connector to the four-pin dc  
power connector on the drive. The cable connector is keyed and fits  
only one way. Be sure that the cables will not be pinched or crowded  
by the computer cover and that all other cable and power connections  
are secure.  
Step 4. Installing the Drive in the Drive Bay  
Mount the hard disk drive in the drive bay using the four mounting  
screws provided with the drive. For proper grounding be sure to use  
all four screws.  
Step 6. Closing the Computer  
Step 5. Connecting the Drive and the Cables  
1. Replace the computer cover and secure it in place.  
2. Reconnect any disconnected external devices.  
Connect the drive to an available 40-pin connector on the IDE  
interface cable. The interface cable can have up to three connectors.  
For the best signal quality when you are connecting only one device  
on the IDE cable, connect one end of the cable to the IDE port and  
connect the device to the connector on the other end. Do not use the  
middle connector.  
Be sure that the keyboard, mouse, monitor, and other external  
devices are securely attached.  
3. Reconnect the ac power cord to the computer.  
If you are connecting two devices on the IDE cable, connect one end  
to the IDE port and connect the master and slave devices to the middle  
connector or the connector on the other end. Many computers have  
two cables for attaching up to four ATA devices. For best  
performance, attach the fast devices (hard drives) on one cable with  
the slower devices (ATA CD-ROM's, tape drives or removable media  
drives) on the second cable. If you must move a slower device to a  
second cable, consult your system manual to properly configure the  
device.  
Step 7. Preparing the Drive for Use  
Attention: Partitioning a hard disk drive or installing Disk  
Manager on the drive erases all user data on the drive.  
Disk Partition Size Limitation  
9
When referring to hard-disk-drive-capacity, GB means 1000000000 bytes; total user-accessible capacity may vary depending on operating system.  
Part 1: Quick Installation Guide 1-31  
 
The largest partition size that you can create under the DOS, Windows  
95, Windows 3.x, and OS/2 operating systems that use 16-bit file  
allocation table (FAT) conventions is approximately 2.14 GB.9 When  
you are installing a drive larger than 2.14 GB, you must create more  
than one partition to use the full capacity of your drive.  
Determining What to Do Next  
After you complete the hardware installation, you must partition and  
format your new drive before you can use it.  
If the drive you are installing will be your primary drive (the  
drive that contains the operating system) and you will NOT be  
using the Disk Manager BIOS, insert the first operating system  
installation diskette into the diskette drive; then restart the  
computer and follow the onscreen prompts.  
If you are using the high performance file system (HPFS) conventions  
with OS/2, see your operating system documentation for partition  
sizing information.  
To create the maximum partition size (2.14 GB) when you are using  
the DOS based FDISK utility to partition your drive, you must enter  
the partition size as 2047 MB.10  
If you do not have operating system installation diskettes, see the  
documentation that comes with your operating system.  
If the drive you are installing will be your primary drive (the  
drive that contains the operating system) and you WILL be using  
the Disk Manager BIOS, insert the Disk Manager Diskette into  
the diskette drive; then complete the following steps:  
For more information about partition sizing, see your operating system  
user's guide. Also, the Disk Manager Online Manual contains  
information about clusters and how to assign hard disk drive partitions.  
To open the Disk Manager manual from the DOS prompt, type A:  
and press Enter to get to the A: prompt, insert the Disk Manager  
Diskette, type dm/h, and press Enter.  
1. Turn on the computer.  
2. At the "Welcome to Disk Manager" banner, press Enter.  
3. Read messages and press Enter to continue.  
4. At the Disk Manager Main Menu, select Easy Disk  
Installation and press Enter.  
10 When software such as FDISK refers to memory capacity, MB means 1048576 bytes.  
1-32 Deskstar Hard Disk Drive User’s Guide  
 
Disk Manager will display the number and types of drives  
found on your system and ask you if the list is correct.  
Follow the onscreen prompts.  
If the configuration-setup program reports the size of your new  
drive as what you expected, see “Using Your Operating System  
for Partitioning” to partition and format your drive.  
5. Disk Manager will then display the drive capacity partitions  
selected for your system and ask if you wish to continue.  
Select Yes and press Enterto continue.  
If your computer seems to lockup, hang, or does not restart  
successfully, see “Correcting BIOS Limitations and Partitioning  
Using Disk Manager” on page 1-34 to partition and format your  
drive.  
6. Follow the onscreen prompts.  
If the configuration-setup program reports your new drive size as  
very much less than what you expected, see “Correcting BIOS  
Limitations and Partitioning Using Disk Manager” on page 1-34  
to partition and format your drive.  
You will be prompted to insert the operation system diskettes  
in the diskette drive and to reboot the system when  
appropriate. After following the onscreen prompts, your  
drive will be successfully partitioned and formatted as the  
primary drive on your system.  
Using Your Operating System for Partitioning  
If the drive will be a secondary drive, make sure the diskette  
drive is empty; then restart the computer.  
Attention: Partitioning and formatting a hard disk drive erases  
all user data on the drive.  
When the hardware in your computer is changed, your configuration  
information must be changed to reflect the hardware changes. Most  
computers automatically change the information for you, but for some  
computers you must make configuration choices the first time you  
restart your system after you have made hardware changes. For most  
IBM computers, you can see the configuration information during  
computer startup by pressing F1 when the configuration graphic  
displays in the upper right corner of your screen.  
See the information that comes with your operating system to  
determine how to partition and format your new drive using the  
operating system installation procedures.  
If you are installing the primary drive, the configuration-setup  
program prompts you for partitioning and formatting information  
as part of the operating system installation process.  
If you are installing a secondary drive, you must enter the  
commands required by your operating system to partition and  
format the drive. For DOS with Windows, use the FDISK  
command followed by the FORMAT command.  
If the configuration-setup screen does not display, see the  
documentation that comes with your computer for information on how  
to access the configuration program. Save your changes, exit from the  
configuration program, and do one of the following:  
Part 1: Quick Installation Guide 1-33  
 
3. Based on your configuration, at least one of the following options  
(listed in order of preference) is available. Do one of the  
following:  
Correcting BIOS Limitations and Partitioning Using  
Disk Manager  
Your BIOS might contain limitations that can cause operational  
failures when you install one of the new and larger hard disk drives.  
See the documentation that comes with your IBM computer to install  
your hard disk drive, and to configure your system.  
a. Select the Auto Detect configuration-setup option if it is  
available.  
If the correct disk capacity is shown, exit, save the  
configuration setup, and go to “Using Your Operating  
System For Partitioning.”  
The following procedures contain steps to solve most known BIOS  
limitations using manual overrides and the Disk Manager software.  
If the correct disk capacity is not shown, continue with  
“Partitioning and Formatting Using Disk Manager.”  
Attention: The following steps do not apply to IBM computers.  
b. Select the User Definable drive type. The User Definable  
entry for BIOS configuration will be a number between 47  
and 49. Enter 1024 for cylinders, 16 for heads, and 63 for  
sectors. Set the Landing Zone and Write Precomp entries to  
zero. When the partitioning process completes, the drive  
capacity is shown as 504 MB, but you can use the full  
capacity of your drive. Save the changes, close the  
configuration-setup program, and continue with “Partitioning  
and Formatting Using Disk Manager.”  
1. Access your configuration-setup information.  
2. Select the drive number for the new drive that you are installing.  
Based on BIOS type, number of IDE controllers, and number  
of IDE devices in your computer, the configuration-setup  
program displays options for up to four devices.  
Normally drives 1 and 2 are connected to the primary IDE  
controller and drives 3 and 4 are connected to the secondary  
IDE controller.  
c. Select Drive Type 1. The value displayed for the type 1  
drive is 1 MB. When the partitioning process completes, the  
drive capacity is shown as 10 MB, but you can use the full  
capacity of your drive. Save the changes, close the  
configuration-setup program, and continue with “Partitioning  
and Formatting Using Disk Manager.”  
If you have two IDE controllers, drives 1 and 3 are the  
master devices and drives 2 and 4 are the slave devices.  
If you have one IDE controller, drive 1 is the master device  
and drive 2 is the slave device.  
1-34 Deskstar Hard Disk Drive User’s Guide  
 
Partitioning and Formatting Using Disk Manager  
The Disk Manager software contains programs that can partition,  
format, and prepare your drive for the installation of an operating  
system.  
The following procedure prepares your drive for use in both IBM and  
Non-IBM computers.  
1. Turn off the computer.  
2. Insert the Disk Manager diskette and restart the computer.  
3. Follow the instructions on the screen.  
4. When the Disk Manager main menu displays, select View/Print  
Online Manual and press Enter to view information by  
operating system on how to partition your drive and install your  
operating system.  
5. Return to the main menu, select Easy Disk Installation, and  
press Enter to accept the default partitioning. If you do not want  
to accept the default drive partitioning, select Advanced Disk  
Installation to choose your own partition sizes.  
6. Follow the instructions on the screens to complete the drive  
partitioning process. Install your operating system as described in  
the Disk Manager Online Manual.  
Part 1: Quick Installation Guide 1-35  
 
Step 1. Opening the Computer  
Quick Installation (Italian)  
1. Turn off all attached devices.  
2. Turn off the computer.  
3. Unplug the power cords for the computer and all attached  
devices.  
Part 1 contains the Deskstar Hard Disk Drive installation instructions  
in abbreviated form. If you are familiar with IDE products and  
experienced in installing options, use these instructions to quickly  
install your IDE drive.  
4. Open the computer.  
Caution: Read the Safety Information in  
Appendix A, page 3-1, before installing this product.  
For specific information on opening your computer, see the  
documentation that comes with your computer.  
In addition to this User’s Guide, your option package contains:  
Step 2. Unpacking the Drive  
Deskstar hard disk drive  
Disk Manager Diskette  
Four drive mounting screws  
IDE cable for connecting two IDE devices  
(some option packages)  
Mounting brackets with screws (some option packages)  
1. Before opening the antistatic bag containing the drive, touch the  
bag to an unpainted surface on the computer for at least two  
seconds. This neutralizes any static electricity buildup on the bag  
and on your body.  
2. Remove the drive from the bag. Handle the drive by the edges.  
Do not touch any exposed components on the drive.  
The Deskstar Enhanced IDE (ATA-3) Hard Disk Drive User’s Guide  
Supplement provides warranty and jumper setting information.  
Contact your place of purchase if parts are missing or damaged. Be  
sure to retain your proof of purchase. It might be required to receive  
warranty service.  
1-36 Deskstar Hard Disk Drive User’s Guide  
 
Some systems use special ATA cables with two wires reversed in the  
device connectors to allow the drives to be ordered by the cable rather  
than the jumper configuration. The Cable Select configuration is only  
to be used for systems equipped with these special cables. See the  
documentation that comes with your computer to determine if your  
ATA adapter requires you to place the jumpers in the Cable Select  
configuration.  
Step 3. Setting the Configuration Jumpers  
Your drive has four configuration positions that determine the data  
transmission priority. The positions are:  
Master  
Slave  
Cable Select  
Slave Present  
If you place the jumpers in the Cable Select configuration, the IDE  
cable automatically assigns the master and slave settings based on the  
position of the drive on the cable. Any other devices on the IDE  
cable must also be set to Cable Select.  
Use the appropriate configurations for your desired purpose:  
Master  
Slave Present  
If you are installing the Deskstar as the only drive on the IDE cable or  
you are replacing the master drive on the IDE cable, verify that the  
jumpers are in the master configuration.  
Your ATA drive has a Slave Present position for the special case  
when you are installing the Deskstar as master with an older and  
slower slave drive that does not comply with the ATA communication  
standard.  
Slave  
If you are installing the Deskstar as the slave drive, place the jumpers  
in the slave configuration. If the existing master drive is also a  
Deskstar, verify that the jumpers are in the master configuration.  
If you are installing the Deskstar drive as the master, you have a slave  
device on the same ATA cable, and your configuration-setup program  
does not recognize the slave drive, turn off your computer and unplug  
the power cord. Open your computer. On the master drive, change  
your jumpers from the Master configuration (the factory default) to the  
Slave Present configuration. Then close your computer, reattach the  
power cord, and restart your computer.  
If the master drive is not a Deskstar, see the documentation that comes  
with the drive, check the drive label, refer to the Disk Manager Online  
Manual, or call the drive manufacturer to determine if you need to  
reset the jumpers. For information on how to contact the most  
common hard disk drive manufacturers, see “Hard Disk Drive  
Manufacturers” on page 3-13.  
For information on jumper positions for your drive, see the Deskstar  
Enhanced IDE (ATA-3) Hard Disk Drive User’s Guide Supplement.  
Cable Select  
Part 1: Quick Installation Guide 1-37  
 
Connect an available dc power-cable connector to the four-pin dc  
power connector on the drive. The cable connector is keyed and fits  
only one way. Be sure that the cables will not be pinched or crowded  
by the computer cover and that all other cable and power connections  
are secure.  
Step 4. Installing the Drive in the Drive Bay  
Mount the hard disk drive in the drive bay using the four mounting  
screws provided with the drive. For proper grounding be sure to use  
all four screws.  
Step 6. Closing the Computer  
Step 5. Connecting the Drive and the Cables  
1. Replace the computer cover and secure it in place.  
2. Reconnect any disconnected external devices.  
Connect the drive to an available 40-pin connector on the IDE  
interface cable. The interface cable can have up to three connectors.  
For the best signal quality when you are connecting only one device  
on the IDE cable, connect one end of the cable to the IDE port and  
connect the device to the connector on the other end. Do not use the  
middle connector.  
Be sure that the keyboard, mouse, monitor, and other external  
devices are securely attached.  
3. Reconnect the ac power cord to the computer.  
If you are connecting two devices on the IDE cable, connect one end  
to the IDE port and connect the master and slave devices to the middle  
connector or the connector on the other end. Many computers have  
two cables for attaching up to four ATA devices. For best  
performance, attach the fast devices (hard drives) on one cable with  
the slower devices (ATA CD-ROM's, tape drives or removable media  
drives) on the second cable. If you must move a slower device to a  
second cable, consult your system manual to properly configure the  
device.  
Step 7. Preparing the Drive for Use  
Attention: Partitioning a hard disk drive or installing Disk  
Manager on the drive erases all user data on the drive.  
Disk Partition Size Limitation  
11 When referring to hard-disk-drive-capacity, GB means 1000000000 bytes; total user-accessible capacity may vary depending on operating system.  
1-38 Deskstar Hard Disk Drive User’s Guide  
 
The largest partition size that you can create under the DOS, Windows  
95, Windows 3.x, and OS/2 operating systems that use 16-bit file  
allocation table (FAT) conventions is approximately 2.14 GB.11 When  
you are installing a drive larger than 2.14 GB, you must create more  
than one partition to use the full capacity of your drive.  
Determining What to Do Next  
After you complete the hardware installation, you must partition and  
format your new drive before you can use it.  
If the drive you are installing will be your primary drive (the  
drive that contains the operating system) and you will NOT be  
using the Disk Manager BIOS, insert the first operating system  
installation diskette into the diskette drive; then restart the  
computer and follow the onscreen prompts.  
If you are using the high performance file system (HPFS) conventions  
with OS/2, see your operating system documentation for partition  
sizing information.  
To create the maximum partition size (2.14 GB) when you are using  
the DOS based FDISK utility to partition your drive, you must enter  
the partition size as 2047 MB.12  
If you do not have operating system installation diskettes, see the  
documentation that comes with your operating system.  
If the drive you are installing will be your primary drive (the  
drive that contains the operating system) and you WILL be using  
the Disk Manager BIOS, insert the Disk Manager Diskette into  
the diskette drive; then complete the following steps:  
For more information about partition sizing, see your operating system  
user's guide. Also, the Disk Manager Online Manual contains  
information about clusters and how to assign hard disk drive partitions.  
To open the Disk Manager manual from the DOS prompt, type A:  
and press Enter to get to the A: prompt, insert the Disk Manager  
Diskette, type dm/h, and press Enter.  
1. Turn on the computer.  
2. At the "Welcome to Disk Manager" banner, press Enter.  
3. Read messages and press Enter to continue.  
4. At the Disk Manager Main Menu, select Easy Disk  
Installation and press Enter.  
12 When software such as FDISK refers to memory capacity, MB means 1048576 bytes.  
Part 1: Quick Installation Guide 1-39  
 
Disk Manager will display the number and types of drives  
found on your system and ask you if the list is correct.  
Follow the onscreen prompts.  
If the configuration-setup program reports the size of your new  
drive as what you expected, see “Using Your Operating System  
for Partitioning” to partition and format your drive.  
5. Disk Manager will then display the drive capacity partitions  
selected for your system and ask if you wish to continue.  
Select Yes and press Enterto continue.  
If your computer seems to lockup, hang, or does not restart  
successfully, see “Correcting BIOS Limitations and Partitioning  
Using Disk Manager” on page 1-41 to partition and format your  
drive.  
6. Follow the onscreen prompts.  
If the configuration-setup program reports your new drive size as  
very much less than what you expected, see “Correcting BIOS  
Limitations and Partitioning Using Disk Manager” on page 1-41  
to partition and format your drive.  
You will be prompted to insert the operation system diskettes  
in the diskette drive and to reboot the system when  
appropriate. After following the onscreen prompts, your  
drive will be successfully partitioned and formatted as the  
primary drive on your system.  
Using Your Operating System for Partitioning  
If the drive will be a secondary drive, make sure the diskette  
drive is empty; then restart the computer.  
Attention: Partitioning and formatting a hard disk drive erases  
all user data on the drive.  
When the hardware in your computer is changed, your configuration  
information must be changed to reflect the hardware changes. Most  
computers automatically change the information for you, but for some  
computers you must make configuration choices the first time you  
restart your system after you have made hardware changes. For most  
IBM computers, you can see the configuration information during  
computer startup by pressing F1 when the configuration graphic  
displays in the upper right corner of your screen.  
See the information that comes with your operating system to  
determine how to partition and format your new drive using the  
operating system installation procedures.  
If you are installing the primary drive, the configuration-setup  
program prompts you for partitioning and formatting information  
as part of the operating system installation process.  
If you are installing a secondary drive, you must enter the  
commands required by your operating system to partition and  
format the drive. For DOS with Windows, use the FDISK  
command followed by the FORMAT command.  
If the configuration-setup screen does not display, see the  
documentation that comes with your computer for information on how  
to access the configuration program. Save your changes, exit from the  
configuration program, and do one of the following:  
1-40 Deskstar Hard Disk Drive User’s Guide  
 
3. Based on your configuration, at least one of the following options  
(listed in order of preference) is available. Do one of the  
following:  
Correcting BIOS Limitations and Partitioning Using  
Disk Manager  
Your BIOS might contain limitations that can cause operational  
failures when you install one of the new and larger hard disk drives.  
See the documentation that comes with your IBM computer to install  
your hard disk drive, and to configure your system.  
a. Select the Auto Detect configuration-setup option if it is  
available.  
If the correct disk capacity is shown, exit, save the  
configuration setup, and go to “Using Your Operating  
System For Partitioning.”  
The following procedures contain steps to solve most known BIOS  
limitations using manual overrides and the Disk Manager software.  
If the correct disk capacity is not shown, continue with  
“Partitioning and Formatting Using Disk Manager.”  
Attention: The following steps do not apply to IBM computers.  
b. Select the User Definable drive type. The User Definable  
entry for BIOS configuration will be a number between 47  
and 49. Enter 1024 for cylinders, 16 for heads, and 63 for  
sectors. Set the Landing Zone and Write Precomp entries to  
zero. When the partitioning process completes, the drive  
capacity is shown as 504 MB, but you can use the full  
capacity of your drive. Save the changes, close the  
configuration-setup program, and continue with “Partitioning  
and Formatting Using Disk Manager.”  
1. Access your configuration-setup information.  
2. Select the drive number for the new drive that you are installing.  
Based on BIOS type, number of IDE controllers, and number  
of IDE devices in your computer, the configuration-setup  
program displays options for up to four devices.  
Normally drives 1 and 2 are connected to the primary IDE  
controller and drives 3 and 4 are connected to the secondary  
IDE controller.  
c. Select Drive Type 1. The value displayed for the type 1  
drive is 1 MB. When the partitioning process completes, the  
drive capacity is shown as 10 MB, but you can use the full  
capacity of your drive. Save the changes, close the  
configuration-setup program, and continue with “Partitioning  
and Formatting Using Disk Manager.”  
If you have two IDE controllers, drives 1 and 3 are the  
master devices and drives 2 and 4 are the slave devices.  
If you have one IDE controller, drive 1 is the master device  
and drive 2 is the slave device.  
Part 1: Quick Installation Guide 1-41  
 
Partitioning and Formatting Using Disk Manager  
The Disk Manager software contains programs that can partition,  
format, and prepare your drive for the installation of an operating  
system.  
The following procedure prepares your drive for use in both IBM and  
Non-IBM computers.  
1. Turn off the computer.  
2. Insert the Disk Manager diskette and restart the computer.  
3. Follow the instructions on the screen.  
4. When the Disk Manager main menu displays, select View/Print  
Online Manual and press Enter to view information by  
operating system on how to partition your drive and install your  
operating system.  
5. Return to the main menu, select Easy Disk Installation, and  
press Enter to accept the default partitioning. If you do not want  
to accept the default drive partitioning, select Advanced Disk  
Installation to choose your own partition sizes.  
6. Follow the instructions on the screens to complete the drive  
partitioning process. Install your operating system as described in  
the Disk Manager Online Manual.  
1-42 Deskstar Hard Disk Drive User’s Guide  
 
Step 1. Opening the Computer  
Quick Installation (Brazilian  
Portuguese)  
1. Turn off all attached devices.  
2. Turn off the computer.  
3. Unplug the power cords for the computer and all attached  
devices.  
Part 1 contains the Deskstar Hard Disk Drive installation instructions  
in abbreviated form. If you are familiar with IDE products and  
experienced in installing options, use these instructions to quickly  
install your IDE drive.  
4. Open the computer.  
For specific information on opening your computer, see the  
documentation that comes with your computer.  
Caution: Read the Safety Information in  
Appendix A, page 3-1, before installing this product.  
Step 2. Unpacking the Drive  
In addition to this User’s Guide, your option package contains:  
1. Before opening the antistatic bag containing the drive, touch the  
bag to an unpainted surface on the computer for at least two  
seconds. This neutralizes any static electricity buildup on the bag  
and on your body.  
Deskstar hard disk drive  
Disk Manager Diskette  
Four drive mounting screws  
IDE cable for connecting two IDE devices  
(some option packages)  
2. Remove the drive from the bag. Handle the drive by the edges.  
Do not touch any exposed components on the drive.  
Mounting brackets with screws (some option packages)  
The Deskstar Enhanced IDE (ATA-3) Hard Disk Drive User’s Guide  
Supplement provides warranty and jumper setting information.  
Contact your place of purchase if parts are missing or damaged. Be  
sure to retain your proof of purchase. It might be required to receive  
warranty service.  
Part 1: Quick Installation Guide 1-43  
 
Some systems use special ATA cables with two wires reversed in the  
device connectors to allow the drives to be ordered by the cable rather  
than the jumper configuration. The Cable Select configuration is only  
to be used for systems equipped with these special cables. See the  
documentation that comes with your computer to determine if your  
ATA adapter requires you to place the jumpers in the Cable Select  
configuration.  
Step 3. Setting the Configuration Jumpers  
Your drive has four configuration positions that determine the data  
transmission priority. The positions are:  
Master  
Slave  
Cable Select  
Slave Present  
If you place the jumpers in the Cable Select configuration, the IDE  
cable automatically assigns the master and slave settings based on the  
position of the drive on the cable. Any other devices on the IDE  
cable must also be set to Cable Select.  
Use the appropriate configurations for your desired purpose:  
Master  
Slave Present  
If you are installing the Deskstar as the only drive on the IDE cable or  
you are replacing the master drive on the IDE cable, verify that the  
jumpers are in the master configuration.  
Your ATA drive has a Slave Present position for the special case  
when you are installing the Deskstar as master with an older and  
slower slave drive that does not comply with the ATA communication  
standard.  
Slave  
If you are installing the Deskstar as the slave drive, place the jumpers  
in the slave configuration. If the existing master drive is also a  
Deskstar, verify that the jumpers are in the master configuration.  
If you are installing the Deskstar drive as the master, you have a slave  
device on the same ATA cable, and your configuration-setup program  
does not recognize the slave drive, turn off your computer and unplug  
the power cord. Open your computer. On the master drive, change  
your jumpers from the Master configuration (the factory default) to the  
Slave Present configuration. Then close your computer, reattach the  
power cord, and restart your computer.  
If the master drive is not a Deskstar, see the documentation that comes  
with the drive, check the drive label, refer to the Disk Manager Online  
Manual, or call the drive manufacturer to determine if you need to  
reset the jumpers. For information on how to contact the most  
common hard disk drive manufacturers, see “Hard Disk Drive  
Manufacturers” on page 3-13.  
For information on jumper positions for your drive, see the Deskstar  
Enhanced IDE (ATA-3) Hard Disk Drive User’s Guide Supplement.  
Cable Select  
1-44 Deskstar Hard Disk Drive User’s Guide  
 
Connect an available dc power-cable connector to the four-pin dc  
power connector on the drive. The cable connector is keyed and fits  
only one way. Be sure that the cables will not be pinched or crowded  
by the computer cover and that all other cable and power connections  
are secure.  
Step 4. Installing the Drive in the Drive Bay  
Mount the hard disk drive in the drive bay using the four mounting  
screws provided with the drive. For proper grounding be sure to use  
all four screws.  
Step 6. Closing the Computer  
Step 5. Connecting the Drive and the Cables  
1. Replace the computer cover and secure it in place.  
2. Reconnect any disconnected external devices.  
Connect the drive to an available 40-pin connector on the IDE  
interface cable. The interface cable can have up to three connectors.  
For the best signal quality when you are connecting only one device  
on the IDE cable, connect one end of the cable to the IDE port and  
connect the device to the connector on the other end. Do not use the  
middle connector.  
Be sure that the keyboard, mouse, monitor, and other external  
devices are securely attached.  
3. Reconnect the ac power cord to the computer.  
If you are connecting two devices on the IDE cable, connect one end  
to the IDE port and connect the master and slave devices to the middle  
connector or the connector on the other end. Many computers have  
two cables for attaching up to four ATA devices. For best  
performance, attach the fast devices (hard drives) on one cable with  
the slower devices (ATA CD-ROM's, tape drives or removable media  
drives) on the second cable. If you must move a slower device to a  
second cable, consult your system manual to properly configure the  
device.  
Step 7. Preparing the Drive for Use  
Attention: Partitioning a hard disk drive or installing Disk  
Manager on the drive erases all user data on the drive.  
Disk Partition Size Limitation  
13 When referring to hard-disk-drive-capacity, GB means 1000000000 bytes; total user-accessible capacity may vary depending on operating system.  
Part 1: Quick Installation Guide 1-45  
 
The largest partition size that you can create under the DOS, Windows  
95, Windows 3.x, and OS/2 operating systems that use 16-bit file  
allocation table (FAT) conventions is approximately 2.14 GB.13 When  
you are installing a drive larger than 2.14 GB, you must create more  
than one partition to use the full capacity of your drive.  
Determining What to Do Next  
After you complete the hardware installation, you must partition and  
format your new drive before you can use it.  
If the drive you are installing will be your primary drive (the  
drive that contains the operating system) and you will NOT be  
using the Disk Manager BIOS, insert the first operating system  
installation diskette into the diskette drive; then restart the  
computer and follow the onscreen prompts.  
If you are using the high performance file system (HPFS) conventions  
with OS/2, see your operating system documentation for partition  
sizing information.  
To create the maximum partition size (2.14 GB) when you are using  
the DOS based FDISK utility to partition your drive, you must enter  
the partition size as 2047 MB.14  
If you do not have operating system installation diskettes, see the  
documentation that comes with your operating system.  
If the drive you are installing will be your primary drive (the  
drive that contains the operating system) and you WILL be using  
the Disk Manager BIOS, insert the Disk Manager Diskette into  
the diskette drive; then complete the following steps:  
For more information about partition sizing, see your operating system  
user's guide. Also, the Disk Manager Online Manual contains  
information about clusters and how to assign hard disk drive partitions.  
To open the Disk Manager manual from the DOS prompt, type A:  
and press Enter to get to the A: prompt, insert the Disk Manager  
Diskette, type dm/h, and press Enter.  
1. Turn on the computer.  
2. At the "Welcome to Disk Manager" banner, press Enter.  
3. Read messages and press Enter to continue.  
4. At the Disk Manager Main Menu, select Easy Disk  
Installation and press Enter.  
14 When software such as FDISK refers to memory capacity, MB means 1048576 bytes.  
1-46 Deskstar Hard Disk Drive User’s Guide  
 
Disk Manager will display the number and types of drives  
found on your system and ask you if the list is correct.  
Follow the onscreen prompts.  
If the configuration-setup program reports the size of your new  
drive as what you expected, see “Using Your Operating System  
for Partitioning” to partition and format your drive.  
5. Disk Manager will then display the drive capacity partitions  
selected for your system and ask if you wish to continue.  
Select Yes and press Enterto continue.  
If your computer seems to lockup, hang, or does not restart  
successfully, see “Correcting BIOS Limitations and Partitioning  
Using Disk Manager” on page 1-48 to partition and format your  
drive.  
6. Follow the onscreen prompts.  
If the configuration-setup program reports your new drive size as  
very much less than what you expected, see “Correcting BIOS  
Limitations and Partitioning Using Disk Manager” on page 1-48  
to partition and format your drive.  
You will be prompted to insert the operation system diskettes  
in the diskette drive and to reboot the system when  
appropriate. After following the onscreen prompts, your  
drive will be successfully partitioned and formatted as the  
primary drive on your system.  
Using Your Operating System for Partitioning  
If the drive will be a secondary drive, make sure the diskette  
drive is empty; then restart the computer.  
Attention: Partitioning and formatting a hard disk drive erases  
all user data on the drive.  
When the hardware in your computer is changed, your configuration  
information must be changed to reflect the hardware changes. Most  
computers automatically change the information for you, but for some  
computers you must make configuration choices the first time you  
restart your system after you have made hardware changes. For most  
IBM computers, you can see the configuration information during  
computer startup by pressing F1 when the configuration graphic  
displays in the upper right corner of your screen.  
See the information that comes with your operating system to  
determine how to partition and format your new drive using the  
operating system installation procedures.  
If you are installing the primary drive, the configuration-setup  
program prompts you for partitioning and formatting information  
as part of the operating system installation process.  
If you are installing a secondary drive, you must enter the  
commands required by your operating system to partition and  
format the drive. For DOS with Windows, use the FDISK  
command followed by the FORMAT command.  
If the configuration-setup screen does not display, see the  
documentation that comes with your computer for information on how  
to access the configuration program. Save your changes, exit from the  
configuration program, and do one of the following:  
Part 1: Quick Installation Guide 1-47  
 
3. Based on your configuration, at least one of the following options  
(listed in order of preference) is available. Do one of the  
following:  
Correcting BIOS Limitations and Partitioning Using  
Disk Manager  
Your BIOS might contain limitations that can cause operational  
failures when you install one of the new and larger hard disk drives.  
See the documentation that comes with your IBM computer to install  
your hard disk drive, and to configure your system.  
a. Select the Auto Detect configuration-setup option if it is  
available.  
If the correct disk capacity is shown, exit, save the  
configuration setup, and go to “Using Your Operating  
System For Partitioning.”  
The following procedures contain steps to solve most known BIOS  
limitations using manual overrides and the Disk Manager software.  
If the correct disk capacity is not shown, continue with  
“Partitioning and Formatting Using Disk Manager.”  
Attention: The following steps do not apply to IBM computers.  
b. Select the User Definable drive type. The User Definable  
entry for BIOS configuration will be a number between 47  
and 49. Enter 1024 for cylinders, 16 for heads, and 63 for  
sectors. Set the Landing Zone and Write Precomp entries to  
zero. When the partitioning process completes, the drive  
capacity is shown as 504 MB, but you can use the full  
capacity of your drive. Save the changes, close the  
configuration-setup program, and continue with “Partitioning  
and Formatting Using Disk Manager.”  
1. Access your configuration-setup information.  
2. Select the drive number for the new drive that you are installing.  
Based on BIOS type, number of IDE controllers, and number  
of IDE devices in your computer, the configuration-setup  
program displays options for up to four devices.  
Normally drives 1 and 2 are connected to the primary IDE  
controller and drives 3 and 4 are connected to the secondary  
IDE controller.  
c. Select Drive Type 1. The value displayed for the type 1  
drive is 1 MB. When the partitioning process completes, the  
drive capacity is shown as 10 MB, but you can use the full  
capacity of your drive. Save the changes, close the  
configuration-setup program, and continue with “Partitioning  
and Formatting Using Disk Manager.”  
If you have two IDE controllers, drives 1 and 3 are the  
master devices and drives 2 and 4 are the slave devices.  
If you have one IDE controller, drive 1 is the master device  
and drive 2 is the slave device.  
1-48 Deskstar Hard Disk Drive User’s Guide  
 
Partitioning and Formatting Using Disk Manager  
The Disk Manager software contains programs that can partition,  
format, and prepare your drive for the installation of an operating  
system.  
The following procedure prepares your drive for use in both IBM and  
Non-IBM computers.  
1. Turn off the computer.  
2. Insert the Disk Manager diskette and restart the computer.  
3. Follow the instructions on the screen.  
4. When the Disk Manager main menu displays, select View/Print  
Online Manual and press Enter to view information by  
operating system on how to partition your drive and install your  
operating system.  
5. Return to the main menu, select Easy Disk Installation, and  
press Enter to accept the default partitioning. If you do not want  
to accept the default drive partitioning, select Advanced Disk  
Installation to choose your own partition sizes.  
6. Follow the instructions on the screens to complete the drive  
partitioning process. Install your operating system as described in  
the Disk Manager Online Manual.  
Part 1: Quick Installation Guide 1-49  
 
1-50 Deskstar Hard Disk Drive User’s Guide  
 
Part 2: Installation Guide  
Contact your place of purchase if parts are missing or damaged. Be  
sure to retain your proof of purchase. It might be required to receive  
warranty service.  
Product Description  
The Deskstar Hard Disk Drive is a 3.5-inch slimline (1-inch high)  
drive. It can only be installed in computers that use the AT  
attachment/integrated drive electronics (ATA/IDE) architecture.  
The Disk Manager Diskette contains programs to:  
Work with your computer BIOS, if necessary, to use the full  
capacity of larger EIDE hard disk drives  
Your hard disk drive can be configured in any of the following ways:  
Single drive  
Partition and format your drive  
To install the first hard disk drive in a computer  
To replace a hard disk drive  
Create disk partitions up to 2.14 GB in size  
Enable 32-bit disk access for Windows 3.1 and 3.11  
(Windows 95 automatically includes 32-bit disk access)  
Multiple drive  
To operate with installed IDE (ATA) hard disk drives  
To operate with installed (SCSI) hard disk drives  
In addition, the Disk Manager Diskette contains the following features:  
In addition to this User’s Guide, your option package contains:  
Re-assigns drive letters to prevent drive access problems when  
you add new storage devices to your computer.  
Deskstar hard disk drive  
Disk Manager Diskette  
Four drive mounting screws  
Copies files from your old drive to your new drive.  
IDE cable for connecting two IDE devices  
(some option packages)  
Restarts your computer without the need for a System Diskette.  
(You simply insert the Disk Manager Diskette and press Enter.)  
Mounting brackets with screws (some option packages)  
For more information, see the online information that comes with  
the Disk Manager software.  
The Deskstar Enhanced IDE (ATA-3) Hard Disk Drive User’s Guide  
Supplement provides warranty and jumper setting information.  
Copyright IBM Corp. 1997  
2-1  
 
IDE bus adapter  
Before You Begin  
Your computer must have an IDE port on the system board, or on  
an IDE bus adapter. If the interface cable connectors in your  
computer have 40 pins, your computer uses the IDE architecture. If  
you are not sure about your IDE bus adapter, see the documentation  
that comes with your computer.  
Read the following information before you start your installation.  
The installer of the drive will have to complete the following steps:  
Set the jumper setting on the drive (and possibly make changes to  
installed drives)  
IDE cables and connectors  
The IDE cables connect the IDE port on the system board, or on an  
IDE adapter, to your IDE storage devices. IDE storage devices are  
hard disk drives, CD-ROM drives, and tape drives.  
Physically install the drive in a 3.5" or 5.5" drive bay  
Configure the system  
You can attach up to two devices on an IDE cable, as shown. If  
your computer has two IDE ports (one IDE cable on each port), you  
can attach up to four devices (two devices on each cable).  
Note: Not all cables have connections for two IDE devices.  
Partition and format the drive  
Install applications or operating system  
Note: For jumper setting and product warranty information, be sure  
to read the Deskstar Enhanced IDE (ATA-3) Hard Disk Drive User’s  
Guide Supplement.  
If you are unsure about installing this option in your system, have a  
qualified technician or IBM authorized dealer to install the drive for  
you.  
Installation Requirements  
To install the Deskstar hard disk drive you must have:  
Documentation  
The documentation that comes with your computer and operating  
system.  
2-2 Deskstar Hard Disk Drive User’s Guide  
 
Mounting brackets and tools  
Most computers have 3.5-inch and 5.25-inch drive bays. The  
Installation Planning  
The following sections contain information to help you plan your hard  
disk drive installation.  
hard disk drive you are installing is designed for a 3.5-inch  
bay, but it can be adapted to a 5.25-inch bay. Common bay  
dimensions are:  
Configuration Planning  
3.5-inch—10.2 cm x 15.2 cm x 2.6 cm (4 in. x 6 in. x 1  
in.)  
Determine if your computer has one or two IDE ports. If you have  
two IDE ports, identify the primary and secondary ports. Your  
original hard drive is usually connected to the primary port. For  
information about how to tell which port is the primary and which is  
the secondary, see the documentation that comes with your computer.  
5.25-inch—15.2 cm x 20.3 cm x 4.1 cm (6 in. x 8 in. x  
1.63 in.)  
To mount the hard disk drive in a 5.25-inch bay, attach a  
pair of 3.5-inch to 5.25-inch adapter brackets (included in  
some option packages).  
Use the following guidelines to determine which devices to attach to  
each IDE port and how to set the configuration jumpers for each  
device.  
Special mounting hardware is needed for some installations. If  
you are not sure about what is needed for your computer,  
contact your dealer or refer to the documentation that comes  
with your computer.  
Attach hard disk drives to the cable on the primary IDE port.  
Attach slower devices, such as CD-ROM or tape drives, to the  
cable on the secondary port.  
You will need a flat-blade and a Phillips-head screwdriver.  
Software  
On each IDE port, only one device can be configured as master  
and one configured as slave. Some drives must be configured as  
master with slave present when you have two devices on the  
same IDE port. This configuration is normally used when the  
slave drive is an older model that does not comply with the  
ATA-2 standard.  
You will need an operating system such as:  
Windows 3.X (under DOS 5.0 or later)  
OS/2 or OS/2 Warp  
Windows 95  
Windows NT  
If you must attach a hard disk drive on the same IDE port with a  
slower device, configure the hard disk drive as the master and the  
slower device as slave. Check the documentation for the device  
If you are installing the hard disk drive in an IBM PS/2 computer,  
you will need current copies of the Reference Diskette and  
Diagnostic Diskette for your computer.  
Part 2: Installation Guide 2-3  
 
you are installing. Some devices, such as a high speed tape  
drive, do not operate properly when installed on the same port  
with a hard disk drive.  
The largest partition size that you can create under the DOS, Windows  
95, Windows 3.x, and OS/2 operating systems that use the 16-bit file  
allocation table (FAT-16) conventions is approximately 2.14 GB.15  
Since you are installing a drive larger than 2.14 GB, you must create  
more than one partition to use the full capacity of your drive.  
The primary drive must be configured as master and installed on  
the primary IDE port. You must install the operating system on  
the primary drive, normally C:.  
If you are using the high performance file system (HPFS) conventions  
with OS/2, see your operating system documentation for partition  
sizing information.  
If you are installing a secondary drive (a drive that is not the  
primary), the secondary drive can be:  
If you use the DOS-based FDISK utility to partition your drive and  
you are using the maximum partition size of 2.14 GB, you must enter  
the partition size as 2047 MB.  
On the primary IDE port and configured as slave  
On the secondary IDE port and configured as master or  
slave. If two drives are installed on either port, configure  
one as master or as master with slave present and the other  
as slave.  
Selecting a Drive Partition Size  
Base your partition size on how you use your computer.  
If you have had a SCSI drive as your primary drive and the  
Deskstar hard disk drive is your first ATA device, then you must  
configure the ATA drive as your new C: drive. This will require  
installing the operating system on the primary partition or moving  
it from the old boot drive, since the system BIOS will look to the  
primary ATA port for a boot device before looking at a SCSI  
port.  
Select a larger partition size if you want the convenience of  
having many files in one partition or if you have large databases.  
Select a smaller partition size if you have a large number of small  
files such as text files.  
FDISK assigns space on a hard disk drive in clusters. A cluster, or  
allocation unit, is the smallest unit of space on the drive that your  
operating system can address using FAT conventions. The operating  
system assigns one or more clusters to each file. Even a very small  
Disk Partition Size Limitation  
15 When referring to hard-disk-drive-capacity, GB means 1000000000 bytes; total user-accessible capacity may vary depending on operating system.  
16 When referring to binary memory, MB means 1048576 bytes.  
2-4 Deskstar Hard Disk Drive User’s Guide  
 
file uses one full cluster. The following table shows how the cluster  
size is incremented as the partition size increases.16  
can result in slower performance. Therefore, small partitions are well  
suited for small files while large clusters are well suited to large files  
for optimal capacity and performance.  
Partition Size  
Cluster Size (FAT-16)  
If you replace a hard disk drive with a much larger capacity drive,  
normally you will create a larger partition size on the new drive.  
When you copy files from a smaller partition to a larger partition, the  
same files require surprisingly more space on the disk because of the  
increased cluster size.  
0 MB - 16MB  
4 KB  
2 KB  
4 KB  
8 KB  
16 KB  
32 KB  
16 MB - 128 MB  
128 MB - 256 MB  
256 MB - 512 MB  
512 MB - 1 GB  
1 GB - 2 GB  
The latest releases of Microsoft operating systems, originally available  
only to systems manufacturers, have an option for a 32-bit file  
allocation table called FAT32. FAT32 supports partitions as large as 2  
terrabytes (2,048 GB) and cluster sizes of 4 KB for partitions up to 8  
GB. If you have FAT32, you will be able to set up your drive without  
concern for partition size limits or storage efficiency. To tell if you  
have FAT32 installed, select your existing drive under "My  
Computer" and choose "Properties". The "General" tab should say  
"FAT32" under the drive label.  
These examples illustrate the effect of cluster size on hard disk space  
allocation.  
If you create a 2.14 GB partition, each disk cluster is 32 KB.17  
one KB file takes one cluster or 32 KB of disk space.  
A
If the partition size is 1.00 GB, the cluster size is 16 KB. A one  
KB file takes one cluster or 16 KB of disk space. A normal mix  
of application and data files can include thousands of small files.  
For more information, see your operating system user's guide. Also,  
the Disk Manager Online Manual contains information about clusters  
and how to assign hard disk drive partitions. To open the Disk  
Manager manual from the DOS prompt, type A: and press Enter to  
go to the A: prompt, insert the Disk Manager Diskette, type dm/h, and  
press Enter.  
Smaller partitions (cluster sizes) save hard disk capacity, particularly  
when the partition contains many small files. However, when a large  
file is placed in small partitions, the file must be spread over many  
clusters, causing it to be fragmented (scattered around the disk) which  
17 When referring to hard-disk-drive capacity, KB means 1000 bytes; total user-accessible capacity may vary depending on the operating environment.  
Part 2: Installation Guide 2-5  
 
To create a System Diskette for Windows 95:  
Backup Considerations  
1. Click on Start from the main screen.  
2. Select Settings; click on Control Panel.  
3. From the Control Panel screen, open Add/Remove Programs.  
4. Select the Startup Disk tab.  
If you are replacing an installed hard disk drive, make a backup copy  
of the data from the drive that you are replacing. If you do not know  
how to back up your hard disk drive, see the documentation that  
comes with your operating system. After the new hard disk drive is  
installed and configured, restore your backup data to your new drive.  
5. Follow the instructions on the screen.  
To create a Utility (System) Diskette for OS/2:  
1. Open OS/2 System on your Desktop.  
2. Open System Setup.  
You can also use the FileCopy utility on the Disk Manager Diskette to  
copy data from your old drive to your new drive. For information  
about FileCopy see, “FileCopy” on page 2-18.  
Creating a System Diskette  
3. Open Create Utility Diskettes.  
The Create Utility Diskettes screen displays.  
If you can not restart (boot) your computer from a previously installed  
hard disk drive, and you do not have a backup diskette, you can  
recover if you have a System Diskette. If you are replacing your  
primary hard disk drive and it contains your operating system, create a  
System Diskette before you start your installation.  
4. Follow the instructions on the screen.  
OS/2 creates three (or more) Utility Diskettes, depending upon  
the version of OS/2. (Warp Version 4 will create four diskettes.)  
For information about creating a System Diskette for other operating  
systems, see the documentation that comes with your operating system.  
To create a System Diskette for DOS and Microsoft Windows 3.x:  
1. Insert a blank diskette into drive A.  
After you have installed and configured the new hard disk drive, copy  
your backup data to the new drive. You can use XCOPY to transfer  
groups of files from one hard disk drive to another and COPY to  
transfer one or more files from one directory to another.  
2. At the DOS prompt, type format a: /s and press Enter. The /s  
parameter creates the System Diskette.  
3. Follow the instructions on the screen.  
4. When the format process completes, copy the FDISK.COM,  
FORMAT.COM, DISKCOPY.COM, CHKDSK.COM,  
As an alternative to XCOPY you can also use the FileCopy utility on  
the Disk Manager Diskette to copy data from your old drive to your  
new drive. For information about FileCopy see, “FileCopy” on  
page 2-18.  
XCOPY.EXE, and MEM.EXE commands from the DOS directory  
on your existing hard disk drive to the System Diskette.  
2-6 Deskstar Hard Disk Drive User’s Guide  
 
Handling Precautions  
Installing the Drive  
To avoid damage to your hard disk drive during installation.  
The instructions in this section are general guidelines that apply to  
most computers. For specific information on installing a hard disk  
drive in your computer, see the documentation that comes with your  
computer.  
Do not open the antistatic bag until you are ready to install the  
drive. Static electricity can damage the drive and other computer  
components.  
Before handling the drive, ground yourself by touching an  
unpainted surface on the computer.  
Step 1. Opening Your Computer  
Before opening your computer, complete the following steps:  
1. Turn off the computer.  
Limit your movements. Movement can cause static electricity  
buildup on your body. Ground yourself again after leaving and  
returning to your work area.  
2. Unplug the cables from the power outlets for your computer and  
all attached devices.  
Always handle the drive by its edges. Do not touch any exposed  
printed circuitry.  
It is now safe to open your computer. For specific information about  
opening your computer, see the documentation that comes with the  
computer.  
Handle the drive with care. Rough handling can damage the  
heads, rotating disks, and bearings inside the drive housing.  
While installing the drive, avoid all unnecessary handling.  
Step 2. Unpacking the Drive  
When setting the drive down, always set the drive facedown (not  
on an edge), on a padded surface covered with the antistatic bag.  
Use the following procedure to unpack and handle the drive. To  
prevent damage and static-electricity discharge, limit handling to a  
minimum.  
1. Touch the antistatic bag containing the drive to an unpainted  
metal surface on the computer for two seconds. This drains static  
electricity from the bag and your body.  
2. Remove the drive from the antistatic bag. Handle the drive by  
the edges. Do not touch any exposed components on the drive.  
Part 2: Installation Guide 2-7  
 
3. If you must put the drive down, place the antistatic bag on a flat  
padded surface, such as a magazine, and place the drive on the  
bag with the component side facing up.  
common hard disk drive manufacturers, see “Hard Disk Drive  
Manufacturers” on page 3-13.  
Cable Select  
Some systems use special ATA cables with two wires reversed in the  
device connectors to allow the drives to be ordered by the cable rather  
than the jumper configuration. The Cable Select configuration is only  
to be used for systems equipped with these special cables. See the  
documentation that comes with your computer to determine if your  
ATA adapter requires you to place the jumpers in the Cable Select  
configuration.  
Step 3. Setting the Configuration Jumpers  
Your drive has four configuration positions that determine the data  
transmission priority. The positions are:  
Master  
Slave  
Cable Select  
Slave Present  
If you place the jumpers in the Cable Select configuration, the IDE  
cable automatically assigns the master and slave settings based on the  
position of the drive on the cable. Any other devices on the IDE  
cable must also be set to Cable Select.  
Use the appropriate configurations for your desired purpose:  
Master  
Slave Present  
If you are installing the Deskstar as the only drive on the IDE cable or  
you are replacing the master drive on the IDE cable, verify that the  
jumpers are in the master configuration.  
Your ATA drive has a Slave Present position for the special case  
when you are installing the Deskstar as master with an older and  
slower slave drive that does not comply with the ATA communication  
standard.  
Slave  
If you are installing the Deskstar as the slave drive, place the jumpers  
in the slave configuration. If the existing master drive is also an  
Deskstar, verify that the jumpers are in the master configuration.  
If you are installing the Deskstar drive as the master, you have a slave  
device on the same ATA cable, and your configuration-setup program  
does not recognize the slave drive, turn off your computer and unplug  
the power cord. Open your computer. On the master drive, change  
your jumpers from the Master configuration (the factory default) to the  
Slave Present configuration. Then close your computer, reattach the  
power cord, and restart your computer.  
If the master drive is not a Deskstar, see the documentation that comes  
with the drive, check the drive label, refer to the Disk Manager Online  
Manual, or call the drive manufacturer to determine if you need to  
reset the jumpers. For information on how to contact the most  
2-8 Deskstar Hard Disk Drive User’s Guide  
 
For information on jumper positions for your drive, see the Deskstar  
Enhanced IDE (ATA-3) Hard Disk Drive User’s Guide Supplement.  
What to Do Next  
If you are installing the drive in a 3.5-inch bay, go to “Step 5.  
Mounting the Drive in the Bay.”  
If you are installing the drive in a 5.25-inch bay, continue with “Step  
4. Preparing the Drive for a 5.25-inch Bay.”  
Step 4. Preparing the Drive for a 5.25-inch Bay  
To install the drive in a 5.25-inch bay:  
1. Attach a pair of 3.5-inch to 5.25-inch expansion brackets, as  
shown in the illustration.  
Step 5. Mounting the Drive in the Bay  
Some computers require that you attach special hard-disk-drive  
mounting hardware to ensure that the drive mounts securely into  
the bay.  
The drive can be mounted in either the horizontal or the vertical  
position. To mount the drive in the bay:  
1. Slide the drive into the bay.  
2. Some computers require that you attach special hard-disk-drive  
mounting hardware to ensure that the drive mounts securely into  
the bay. Contact your computer dealer or refer to the  
documentation that comes with your computer if you need  
specialized mounting hardware or more information.  
2. Align the drive-bay screw holes with the threaded holes in the  
drive housing or expansion brackets.  
3. Hand thread the screws to lightly secure the drive in the bay. For  
some installations, you might have to use the screw holes on the  
bottom (circuit board side) of the drive.  
4. Check the drive alignment and tighten the screws.  
Do not overtighten.  
Part 2: Installation Guide 2-9  
 
Step 6. Attaching the Cables to the Drive  
Use the following procedure to attach the cables.  
Pin 1  
Pin 40  
One end connector and the middle connector on the cable connect  
to the storage devices. The other end of the cable connects to the  
IDE port. The IDE port can be on the computer system board or  
on an adapter installed in an expansion slot. For the best signal  
quality when you have only one device on the IDE cable, connect  
the device to the connector on the end opposite the IDE port.  
1. Locate a free device connector on the IDE interface cable in your  
computer. The illustration shows an interface cable with three  
connectors and two attached devices.  
2. Attach an available connector on the interface cable to the  
connector on the hard disk drive. Be sure that pin 1, the colored  
wire on the interface cable is closest to the dc power connector.  
3. Find an unused power connector on a cable coming from the  
computer power supply and attach it to the four-pin dc power  
connector. The power connector is keyed so that it attaches one  
way only. Do not force it. If the connector does not attach using  
reasonable pressure, turn it and try again.  
2-10 Deskstar Hard Disk Drive User’s Guide  
 
If all power cables are in use, purchase a dc Y-connector  
(available at many electronic stores) and split a connection to  
provide power for more devices.  
Preparing the Drive for Use  
Attention: Partitioning a hard disk drive or installing Disk  
Manager on the drive erases all user data on the drive.  
Step 7. Completing the Installation  
To complete the hardware section of the drive installation:  
Determining What To Do Next  
1. Verify that the hard disk drive is securely mounted and the cables  
are firmly attached.  
When you restart your computer, the configuration-setup information  
screen displays because you changed the hardware in your computer.  
Some computers require you to make configuration choices the first  
time you restart after installing a new device. If the screen does not  
display, see your computer documentation for information about how  
to access it. For most IBM computers, you can see the configuration  
information during computer startup by pressing F1 when the  
2. Verify that the cables do not interfere with the computer cover  
and do not block the power-supply fan blades or air-flow paths.  
3. Reinstall the computer cover.  
4. Reconnect all devices. Make sure that the keyboard, mouse, and  
monitor are firmly connected.  
configuration graphic displays in the upper right corner of your screen.  
5. Reconnect all ac power cords.  
Check your configuration-setup information for one of the following:  
If the configuration-setup program reports the size of your new  
drive as what you expected, save your changes, close the  
configuration program, and go to “Using Your Operating System  
for Partitioning” on page 2-12.  
If your computer seems to lock up, hang, or does not restart  
successfully, go to “Correcting Hardware Problems” on  
page 2-14.  
If the configuration-setup program reports your new drive  
capacity as very much less than what you expected, go to  
Part 2: Installation Guide 2-11  
 
“Correcting BIOS Limitations and Partitioning Using Disk  
Manager” on page 2-15.  
Manager BIOS, insert the Disk Manager Diskette into the diskette  
drive; then complete the following steps:  
1. Turn on the computer.  
Using Your Operating System for Partitioning  
2. At the "Welcome to Disk Manager" banner, press Enter.  
3. Read messages and press Enter to continue.  
This section contains instructions about partitioning and formatting  
your hard disk drive for the DOS, Windows, and OS/2 operating  
systems. Use the instructions that apply to your operating system. If  
you are using any other operating system or for more information on  
partitioning and formatting a drive, see the documentation that comes  
with your computer.  
4. At the Disk Manager Main Menu, select Easy Disk Installation  
and press Enter.  
Disk Manager will display the number and types of drives found  
on your system and ask you if the list is correct. Follow the  
onscreen prompts.  
Installing the Primary Drive for DOS and Windows  
If you are installing the primary drive (the drive that contains the  
operating system) and you will NOT be using Disk Manager BIOS,  
insert the first operating system installation diskette into the diskette  
drive; then restart the computer. The operating system screens lead  
you through the partitioning and formatting process. First you create a  
Primary DOS Partition (the partition that your computer starts from).  
The primary partition default size is the maximum available partition  
size.  
5. Disk Manager will then display the drive capacity partitions  
selected for your system and ask if you wish to continue. Select  
Yes and press Enterto continue.  
6. Follow the onscreen prompts.  
You will be prompted to insert the operation system diskettes in  
the diskette drive and to reboot the system when appropriate.  
After following the onscreen prompts, your drive will be  
successfully partitioned and formatted as the primary drive on  
your system.  
After creating the primary partition, use the remaining disk space to  
create an Extended DOS Partition. After you create the Extended  
DOS Partition, the Create Logical DOS Drive(s) in the Extended DOS  
Partition displays. Follow the instructions on the screen to create one  
or more logical drives within the Extended DOS Partition.  
If the drive you are installing will be your primary drive (the drive  
that contains the operating system) and you WILL be using the Disk  
2-12 Deskstar Hard Disk Drive User’s Guide  
 
4. To create an extended DOS partition, select Create DOS  
partition or Logical DOS Drive and press Enter. The default  
size is the maximum available partition size.  
Installing a Secondary Drive for DOS or Windows  
Use FDISK and FORMAT to prepare the drive if you are using any of  
the following:  
5. Select Create Extended DOS Partition and press Enter. The  
DOS  
default size is the remaining space on the drive.  
Windows 3.1x  
Windows for Workgroups 3.1x  
Windows 95  
6. Select a size and press Enter. Because you can create only one  
extended DOS partition, you must accept the default size to use  
the full capacity of your drive.  
When you use FDISK you must make decisions about the number and  
types of partitions that you want to create on the drive. If you create  
more than one partition, you must create a primary partition and an  
extended DOS partition that uses the remaining space on the drive.  
You can then create logical drives in the extended DOS partition.  
The Create Logical DOS Drive(s) in the Extended DOS Partition  
screen displays.  
After you have created the extended DOS partition, you can  
create one or more logical drives in the extended DOS partition.  
7. Follow the instructions on the screen to create logical drives in  
the Extended DOS Partition.  
The following example uses the DOS FDISK and FORMAT  
commands to partition and format a typical secondary hard disk drive.  
8. Restart your computer when the process completes.  
1. At the DOS prompt type fdisk and press Enter.  
9. To format your secondary drive (not C:). Type format x: (where  
x is the drive letter assigned by FDISK) at the DOS prompt and  
press Enter.  
2. Check the Current fixed disk drive number to be sure that you  
partition the correct drive. FDISK displays the message Current  
fixed disk drive above the FDISK menu. The default current  
fixed disk drive number is the primary drive (normally 1).  
3. Because you are partitioning a secondary drive, select Change  
Current Fixed Disk Drive from the FDISK menu to change the  
Current fixed disk drive number. Select a new drive number  
from the drive list, then return to the FDISK menu. If you have  
only one hard disk drive, Change Current Fixed Disk Drive is  
not displayed on the main menu.  
Part 2: Installation Guide 2-13  
 
Installing a Primary Drive using OS/2  
Correcting Hardware Problems  
If the new hard disk drive will contain your operating system (drive  
C), use this procedure to prepare the drive and install your operating  
system:  
If you install your new hard disk drive and the startup program seems  
to hang or does not report the new drive correctly, the problem can be  
in your hardware or it can be a BIOS limitation.  
1. Insert the OS/2 Installation Diskette into drive A.  
2. Turn on your computer.  
3. When the OS/2 logo screen displays, remove the diskette.  
4. Insert diskette 1 and press Enter.  
To isolate a hardware problem, try the following:  
1. Recheck your jumpers and connections.  
Check the IDE interface and power supply connections.  
5. Follow the instructions to complete the drive preparation.  
Check the configuration jumper setting on all devices on all  
IDE ports.  
For more information about setting up your hard disk drive and  
installing the OS/2 operating system, see the documentation that  
comes with your computer and operating system.  
Restart your computer.  
Installing a Secondary Drive for OS/2  
If the problem does not happen again, go back to  
“Preparing the Drive for Use” on page 2-11 to restart  
the preparation process.  
To partition and format your hard disk drive under OS/2, use the  
FDISK and FORMAT programs. The procedures are similar to the  
procedures for DOS or Windows under DOS. For more information,  
see your User's Guide for OS/2.  
If the problem happens again, continue with step 2,  
2. To check for a conflict with an another device, restart the  
computer with only the new hard disk drive connected.  
a. Turn off the computer, unplug the cables from the power  
outlets for your computer and all attached devices, and  
remove the computer cover.  
b. Disconnect all devices from the IDE ports and connect the  
new hard disk drive as the master drive on the primary IDE  
port. You might have to reset the configuration jumper.  
(Your Deskstar Enhanced IDE (ATA-3) Hard Disk Drive  
2-14 Deskstar Hard Disk Drive User’s Guide  
 
User’s Guide Supplement will list your drive's jumper  
settings.)  
6. If your computer still seems to lock up or hang, go to  
Appendix B, “Help and Service Information” on page 3-11.  
c. Replace the computer cover and recheck all external cables.  
Correcting BIOS Limitations and Partitioning Using  
Disk Manager  
3. Restart the computer and check the drive size reported by the  
configuration-setup program. If the drive is not detected, go to  
Appendix B, “Help and Service Information” on page 3-11. If  
you get past the lockup or hang condition and the hard disk drive  
is now correctly detected, you have an incompatibility problem.  
The basic input and output system (BIOS) manages communication  
between the processor and the input-output devices. Your BIOS might  
contain limitations that can cause operational failures when you install  
one of the new and larger hard disk drives. See the documentation  
that comes with your IBM computer to install your hard disk drive,  
and to configure your system. For specific information about your  
BIOS or your computer, contact your manufacturer. For a list of the  
most common manufacturers, see “Computer and BIOS  
4. To isolate an incompatibility problem, try the following:  
Refer to the user's guide for the conflicting device.  
Use the Disk Manager Online Manual for information about  
jumper settings for hard disk drives from other  
manufacturers. To open the Disk Manager manual, go to the  
A: prompt, insert the Disk Manager Diskette, type dm/h, and  
press Enter.  
Manufacturers” on page 3-12.  
The following procedures contain steps to solve most known BIOS  
limitations using manual overrides and the Disk Manager software.  
If the conflicting device is a hard disk drive that is not an  
IBM product, contact the drive manufacturer. See “Hard  
Disk Drive Manufacturers” on page 3-13 for a list of drive  
manufacturers.  
Attention: The following steps do not apply to IBM computers.  
1. Access your configuration-setup information.  
2. Select the drive number for the new drive that you are installing.  
When you have corrected the incompatibility problem, go  
back to “Preparing the Drive for Use” on page 2-11 to  
complete the disk drive preparation process.  
Based on BIOS type, number of IDE controllers, and number  
of IDE devices in your computer, the configuration-setup  
program displays options for up to four devices.  
5. If the drive size still is not correctly detected, go to “Partitioning  
and Formatting Using Disk Manager” on page 2-16.  
Part 2: Installation Guide 2-15  
 
Normally, drives 1 and 2 are connected to the primary IDE  
port and drives 3 and 4 are connected to the secondary IDE  
port.  
c. Select Drive Type 1. The value displayed for the type 1  
drive is 1 MB. When the partitioning process completes,  
configuration-setup still displays 10 MB, but you can use the  
full capacity of your drive. Save the changes, exit the  
configuration-setup program, and continue with “Partitioning  
and Formatting Using Disk Manager.”  
If you have two IDE ports, drives 1 and 3 are the master  
devices and drives 2 and 4 are the slave devices.  
If you have one IDE controller, drive 1 is the master device  
and drive 2 is the slave device.  
Partitioning and Formatting Using Disk Manager  
The Disk Manager software contains programs that test, correct,  
partition, format, and prepare the hard disk drive for the installation of  
an operating system.  
3. Based on your configuration one of the following options will be  
available. The choices listed in order of preference are:  
a. Select the Auto Detect configuration-setup option, if  
The following procedure prepares your drive for use in both IBM and  
Non-IBM computers.  
available.  
If your configuration-setup displays the correct capacity,  
go to “Using Your Operating System for Partitioning”  
on page 2-12.  
1. Turn off the computer.  
2. Insert the Disk Manager Diskette and restart the computer.  
3. Follow the instructions on the screen.  
If your configuration-setup does not display the correct  
capacity, continue with “Partitioning and Formatting  
Using Disk Manager.”  
4. When the Disk Manager main menu displays, select View/Print  
Online Manual and press Enter to view information by  
operating system on how to partition your drive and install your  
operating system.  
b. Select the User Definable drive type. The User Definable  
type for the BIOS configuration will be a number between  
47 and 49. Enter 1024 for cylinders, 16 for heads, and 63  
for sectors. Set the Landing Zone and Write Precomp  
entries to zero. When the partitioning process completes,  
configuration-setup displays 504 MB, but you can use the  
full capacity of your drive. Save the changes, exit the  
configuration-setup program, and continue with “Partitioning  
and Formatting Using Disk Manager.”  
5. Return to the main menu, select Easy Disk Installation, and  
press Enter to accept the default partitioning. If you do not want  
to accept the default drive partitioning, select Advanced Disk  
Installation to select your own partition sizes.  
2-16 Deskstar Hard Disk Drive User’s Guide  
 
6. Follow the instructions on the screens to complete the drive  
partitioning process. Install your operating system as described in  
the Disk Manager Online Manual.  
CD Update  
CD Update is a program that runs under Windows and modifies your  
application configuration information to access a changed CD-ROM  
drive letter.  
Booting From a Diskette  
When Disk Manager is used to correct BIOS problems on your  
system, it is important that every time you turn on your computer, that  
the Disk Manager software is loaded. If you should ever wish to  
restart your computer from a diskette, you must first begin to boot  
from the C: drive, stopping the boot process by pressing F1 when the  
configuration icon appears in the upper right corner of the screen.  
Then, insert the diskette in the A: drive and press Enter to continue  
the boot from the diskette. This process assures that you will be able  
to fully access the entire capacity of your hard drive.  
When you add a new hard disk drive, your operating system reassigns  
the drive partition letters based on priorities that are assigned after the  
partitions are defined and saved. Primary partitions are assigned the  
next available letter beginning with C. An extended partition is  
assigned the next available letter after letters have been assigned to all  
primary partitions. A CD-ROM drive is assigned the next available  
letter after all primary and extended partitions have been assigned.  
For example, if your CD-ROM was drive D and you have added a  
second hard disk drive with two partitions, CD Update would modify  
your CD-ROM drive configuration, changing it to drive F.  
Managing Your Hard Disk Drive  
To start the CD Update program for Windows:  
The version of Disk Manager that comes with your drive contains hard  
disk management programs that:  
1. Start Windows  
2. Insert the Disk Manager Diskette into drive A.  
3. Go to the Program Manager window.  
4. Click on File.  
5. Click on Run.  
6. Type A:\cdupdate and click on OK.  
7. Follow the instructions on the screen.  
Reconfigure your applications that access your CD-ROM drive  
Copy files from your old hard disk drive to your new drive  
without changing directory or file names  
Run diagnostic programs to test and manage your drive  
The hard disk drive management programs are:  
For more information about CD Update, press the Help button.  
CD Update  
FileCopy  
Disk Utilities and Diagnostics  
Part 2: Installation Guide 2-17  
 
FileCopy  
Note: FileCopy does not check the destination drive. All data on  
the destination drive is overwritten.  
FileCopy is a program that runs under DOS and copies all files from  
one drive letter to another. You can use FileCopy with Disk Manager  
to simplify the task of adding a new hard disk drive that will replace  
your startup drive and will contain your operating system.  
To start FileCopy:  
1. Insert the Disk Manager Diskette into drive A.  
2. At the DOS prompt, type filecopy:.  
3. Press Enter.  
Moving a single program to another drive (for example from the C  
drive to the D drive) can cause access problems in many applications.  
To avoid these problems, use the FileCopy utility program to copy all  
files from the source drive (normally C) to a destination drive  
(normally D). Then reconfigure the destination drive as the master  
drive, reconfigure or remove the original source drive, and restart your  
computer. The new drive becomes the drive C and your applications  
run normally because they originally were on your old drive C. If you  
replace an older slower drive, you might want to keep the old drive as  
a spare.  
4. Follow the instructions on the screen.  
You are prompted to enter the source and destination drives. The  
program accepts either C: or C. Press Esc at any time to cancel  
the copy.  
Disk Utilities and Diagnostics  
Save the Disk Manager Diskette. It contains a set of advanced hard  
disk drive diagnostics and test programs that might assist you if  
serious problems occur with your drive. Do not use these programs if  
you have not experienced problems with the hard disk drive. If you  
have a disk drive problem that you can not solve and you call  
technical support for assistance, the support representative might want  
to talk you through solving the problem by using one or more of the  
diagnostic programs on the diskette.  
If you are replacing your drive C with a new and much larger drive,  
the files that you copy from the smaller drive might use much more  
space because the new drive can have a larger cluster size. For  
information about cluster sizes, see “Selecting a Drive Partition Size”  
on page 2-4.  
For more information about FileCopy, see the FileCopy online help.  
To access the FileCopy online help:  
For more information about installing and using Disk Manager, see the  
Disk Manager Online Manual. To open the online help, go to the A:  
prompt, insert the Disk Manager Diskette, type dm\h, and press  
Enter.  
1. Insert the Disk Manager Diskette into drive A.  
2. Open an editor and access the drive A root directory.  
3. Open FILECOPY.TXT to view the FileCopy online information.  
2-18 Deskstar Hard Disk Drive User’s Guide  
 
check for bent or misaligned pins. If you do not find any  
problems, reconnect the cable.  
Problem Solving  
If the drive does not spin up when you restart your computer, the  
drive is not recognized by the configuration-setup program and  
there are no error messages, try the following:  
You might be able to solve the problem yourself. Before calling IBM,  
you might want to try some or all of the following troubleshooting  
procedures.  
1. Turn off the computer.  
If your computer does not operate correctly, or the drive fails to  
spin up, be sure that the colored line on the drive end of the cable  
is closest to the dc power connector. On the other end of the  
cable, the colored line must align with pin 1 on the IDE bus  
adapter.  
2. Open the computer and disconnect the IDE cable from the  
hard disk drive.  
3. Verify that the power cable is correctly attached to the drive.  
4. Restart the computer and listen for the drive motor to spin  
up.  
If the drive is configured as Slave and it is not recognized, check  
the jumper settings for the master drive. The master drive might  
require a jumper change to indicate Master or Slave Present in a  
two-drive configuration. For more information about the jumper  
settings, see “Step 3. Setting the Configuration Jumpers” on  
page 2-8, or refer to the Deskstar Enhanced IDE (ATA-3) Hard  
Disk Drive User's Guide Supplement.  
5. If the drive motor still does not spin up, turn off the  
computer, connect a different power connector to the drive,  
and restart the computer. If the drive again fails to spin up  
go to “Step 2. Placing the Call to IBM” on page 3-11.  
6. If the drive motor spins up, turn the computer off and  
inspect the IDE cable and drive connections for damaged  
pins.  
If the master drive is not a Deskstar, see the documentation that  
comes  
7. Verify that the colored wire is connected to pin 1 on the  
drive connector and is the closest wire to the 4-pin power  
connector. Some connectors are keyed and will only fit one  
way. Do not force the connector onto the pins. If the  
connector does not seem to fit, reverse it and try again.  
with the drive, check the drive label, refer to the Disk Manager  
online help, or call the drive manufacturer to determine if you  
need to reset the jumper. For information on how to contact the  
most common hard disk drive manufacturers, see “Hard Disk  
Drive Manufacturers” on page 3-13.  
8. Reconnect the IDE cable and restart the computer.  
If the drive does not operate, make sure that all power and signal  
cables are securely attached. Disconnect the signal cable and  
Part 2: Installation Guide 2-19  
 
If your computer does not restart and none of the devices work,  
the interface cable connector might be connected backwards. To  
check the connection:  
1. Turn off the computer.  
2. Disconnect the IDE cable from the drive.  
3. Verify that the colored wire is connected to pin 1 on the  
drive connector and is the closest wire to the 4-pin power  
connector. Some connector are keyed and will only fit one  
way. Do not force the connector onto the pins. If the  
connector does not seem to fit, reverse it and try again.  
4. Restart the computer.  
If your computer appears to stop during restart, the problem is  
probably caused by your BIOS. To solve the problem, access  
your configuration information, disable Auto Detect, and select  
Manual Setup. Set heads to 16, sectors to 63, and cylinders to  
less than 2048. Then go to “Correcting BIOS Limitations and  
Partitioning Using Disk Manager” on page 2-15.  
For information about installing system upgrades, see the  
documentation that comes with your computer. Look for topics  
about system setup or system configuration.  
2-20 Deskstar Hard Disk Drive User’s Guide  
 
Part 3: Appendixes  
Appendix A.  
Safety Information  
To Disconnect:  
DO NOT print this page— replace with National Safety Information.  
Copyright IBM Corp. 1997  
3-1  
 
DO NOT print this page—replace with National Safety Information.  
3-2 Deskstar Hard Disk Drive User’s Guide  
 
DO NOT print this page— replace with National Safety Information.  
Part 3: Appendixes 3-3  
 
DO NOT print this page— replace with National Safety Information.  
3-4 Deskstar Hard Disk Drive User’s Guide  
 
DO NOT print this page— replace with National Safety Information.  
Part 3: Appendixes 3-5  
 
To Connect:  
DO NOT print this page— replace with National Safety Information.  
3-6 Deskstar Hard Disk Drive User’s Guide  
 
DO NOT print this page— replace with National Safety Information.  
Part 3: Appendixes 3-7  
 
DO NOT print this page— replace with National Safety Information.  
3-8 Deskstar Hard Disk Drive User’s Guide  
 
DO NOT print this page— replace with National Safety Information.  
Part 3: Appendixes 3-9  
 
DO NOT print this page— replace with National Safety Information.  
3-10 Deskstar Hard Disk Drive User’s Guide  
 
Step 2. Placing the Call to IBM  
Appendix B.  
Help and Service Information  
Technical support is available during the warranty period to answer  
any questions about your new IBM option. Response time will vary  
depending on the number and nature of calls received. Marketing,  
installation, and configuration support will be withdrawn from the PC  
Company HelpCenter 90 days after the option has been withdrawn  
from marketing.  
Before calling IBM technical support, try to solve the problem  
yourself by using the information in “Problem Solving” on page 2-19.  
If you are unable to solve the problem yourself, this section contains  
information on how to reach your IBM technical support  
representative.  
If you call 90 days after the date of withdrawal or after your warranty  
has expired, you might be charged a fee. Additional support is  
available through the IBM PC Company Automated fax system, the  
PC Company Web page, the PC Company Electronic Bulletin Board  
System, and HelpWare offerings.  
Step 1. Preparing for the Call  
To assist the technical-support representative, have as much of the  
following information available as possible:  
1. Computer manufacturer and model  
2. Option name: Deskstar Hard Disk Drive  
3. Proof of purchase  
4. Exact wording of the error message (if any)  
5. Description of the problem  
For the support telephone number and support hours by country, refer  
to the following table or to the enclosed technical support insert. If  
number is not provided, contact your IBM reseller or IBM marketing  
representative.  
6. Operating system and version  
Support 24 hours a day, 7 days a week  
7. Installed devices and adapters  
8. Hardware and software configuration information for your system  
Canada  
1-800-565-3344  
1-800-772-2227  
1-800-772-2227  
Puerto Rico  
United States  
If possible, be at your computer. Your technical support representative  
might want to talk you through the problem during the call.  
Part 3: Appendixes 3-11  
 
Additional Support Resources  
PC Company Web Page  
PC Company BBS  
Computer and BIOS Manufacturers  
1-919-517-0001  
1-800-426-3395  
Use the following table for computer manufacturer information. For  
manufacturers not in the table, contact your IBM reseller.  
PC Company Automated Fax  
System  
AST  
1-800-727-1278  
1-800-652-6672  
1-800-624-9896  
1-800-354-9000  
1-800-846-2301  
1-208-323-4663  
1-800-772-2227  
1-800-388-8888  
1-800-733-4411  
Compaq  
Dell  
Digital  
Gateway 2000  
HP  
IBM  
NEC  
Packard Bell  
Use the following table for BIOS manufacturer information. For  
manufacturers not in the table, contact your IBM reseller.  
AMI  
1-770-246-8645  
1-415-968-4433  
1-405-321-8333  
1-508-686-6468  
1-617-551-4000  
Award  
Micro Firmware (Phoenix systems only)  
MR BIOS  
Phoenix  
3-12 Deskstar Hard Disk Drive User’s Guide  
 
Hard Disk Drive Manufacturers  
Use the following table for disk manufacturer information, as needed. For manufacturers not in the table, contact your IBM reseller.  
Manufacturer  
Telephone  
BBS  
Fax  
Internet Address  
IBM Corporation  
(U.S.A.)  
1-800-772-2227  
1-800-2MAXTOR  
1-919-517-0001  
1-800-426-3395  
Maxtor Corporation  
(U.S.A.)  
1-303-678-2222  
(2400 baud)  
1-800-2MAXTOR  
1-303-678-2260  
Quantum Peripherals  
(U.S.A.)  
1-800-826-8022  
1-408-894-3214  
1-408-434-1080  
1-800-434-7532  
Seagate Technology, Inc.  
1-800-SEAGATE  
1-800-SEAGATE  
1-408-456-4496  
Western Digital  
Corporation (U.S.A.)  
1-714-932-4900  
1-507-286-7900  
714-932-4900  
1-507-286-7900  
1-714-753-1234  
Part 3: Appendixes 3-13  
 
Trademarks  
Appendix C.  
Notices  
The following terms are trademarks of the IBM Corporation in the  
United States or other countries or both:  
This appendix contains the product notices and trademarks  
information.  
AT  
Deskstar  
HelpCenter  
IBM  
Current  
HelpWare  
OS/2  
Notices  
PS/2  
References in this publication to IBM products, programs, or services  
do not imply that IBM intends to make these available in all countries  
in which IBM operates. Any reference to an IBM product, program,  
or service is not intended to state or imply that only that IBM product,  
program, or service may be used. Subject to IBM’s valid intellectual  
property or other legally protectable rights, any functionally equivalent  
product, program, or service may be used instead of the IBM product,  
program, or service. The evaluation and verification of operation in  
conjunction with other products, except those expressly designated by  
IBM, are the responsibility of the user.  
Microsoft, Windows, Windows NT, and the Windows logo are  
registered trademarks of Microsoft Corporation.  
Other company, product, and service names may be trademarks or  
service marks of others.  
IBM may have patents or pending patent applications covering subject  
matter in this document. The furnishing of this document does not  
give you any license to these patents. You can send license inquiries,  
in writing, to:  
IBM Director of Licensing  
IBM Corporation  
500 Columbus Avenue  
Thornwood, NY 10594  
U.S.A.  
3-14 Deskstar Hard Disk Drive User’s Guide  
 
 
IBM  
Part Number: 4304439  
Printed in U.S.A.  
43 4439  
 

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